Jay Martin

Jay Martin Email and Phone Number

Staff IT Field Services at Tesla @ Tesla
palo alto, california, united states
Jay Martin's Location
London Area, United Kingdom, United Kingdom
About Jay Martin

I have 20+ years experience in project management in the security industry, design, install and project engineering. Focusing on bespoke access control, cctv & intruder alarm systems, with network integration and automation. Working for Apple, Amazon, KBR & Halliburton worldwide. I have earned a reputation for problem solving with a never quit attitude having the ability to work under pressure and always getting the job done. For 8+ years I have worked for Tesla designing, procuring, deploying & supporting all new & existing Tesla locations within EMEA. I have a proven track record in enhancing IT infrastructure, ensuring seamless network operations, and leading high-performing teams to exceed service level agreements. Adept at troubleshooting, strategic planning, and implementing innovative solutions to improve operational efficiency.I am passionate about fostering a collaborative work environment and continuously improving team skills through training and mentorship. Committed to improving process to drive down costs and drive up quality of life for our team, I pride myself on providing excellent customer service and leading the EMEA network deployment team by example. Key Skills: IT Team Leadership Network and Infrastructure Management Technical Troubleshooting and Support Project Planning and Execution Procurement Customer Service Excellence Juniper, Cisco, Meraki, APC, HPE, OpenGear etc.

Jay Martin's Current Company Details
Tesla

Tesla

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Staff IT Field Services at Tesla
palo alto, california, united states
Website:
tesla.com
Employees:
35777
Jay Martin Work Experience Details
  • Tesla
    Staff It Field Services
    Tesla Jan 2022 - Present
    Team lead for IT field service technicians in providing support for network design, deployment & technical support. Manage and coordinate service requests, ensuring timely and effective resolution of IT issues.Oversee network infrastructure maintenance and upgrades to enhance system performance.Develop and implement training programs to improve team skills and knowledge.Monitor and report on key performance indicators (KPIs) to senior management.Collaborate with other departments to ensure alignment and support for company-wide initiatives.Manage vendor relationships for procurement of IT equipment.Design and implement out of the box IT solutions to keep up with Tesla's ever changing demands.Cross functional team lead to leverage all areas of the Tesla talent pool to support our staff.
  • Tesla
    Senior System Administrator
    Tesla Oct 2017 - Jan 2022
    Provided advanced technical support and troubleshooting for complex IT issues, Assisted in the planning and execution of IT infrastructure projects EMEA wideMentored junior technicians, providing guidance and support to enhance their skills.Ensured compliance with company policies and industry standards.Delivered on-site IT support for hardware and software issues.Installed, configured, and maintained network equipment and servers.Responded to service requests and ensured high levels of customer satisfaction.Project Planning and ExecutionDesigned and implemented a zero touch systems to procure, build, configure and ship IT server racks allowing Tesla to keep opening new buildings and support existing network infrastructure during lockdowns within EMEA. The process has since been implemented in North America saving the company money but more importantly giving the Field Service build teams a huge quality of life boost.
  • Tesla
    System Administrator
    Tesla Aug 2016 - Oct 2017
  • Orion Security Solutions
    Project Engineer
    Orion Security Solutions Oct 2011 - Aug 2016
    Designed and deployed advanced security systems, including CCTV, access control, and intrusion detection.Provided technical guidance and support to junior engineers and technicians.Conducted site surveys and developed security plans to address specific vulnerabilities.Ensured all security installations were completed on time and met quality standards.Installed, configured, and maintained various security systems and devices.Responded to service requests and provided technical support to clients.Assisted in the development of security policies and procedures.Participated in training programs to stay updated with the latest security technologies.
  • Protec Fire And Security Group
    Project Engineer
    Protec Fire And Security Group Jun 2010 - Oct 2011

Frequently Asked Questions about Jay Martin

What company does Jay Martin work for?

Jay Martin works for Tesla

What is Jay Martin's role at the current company?

Jay Martin's current role is Staff IT Field Services at Tesla.

Who are Jay Martin's colleagues?

Jay Martin's colleagues are Yifei Chen, Daniel Ferdinata, Amber Yang,cpim,mba, Carlos Cruz, Arturo Molina, Tibet Tuncer, Johnny John.

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