Jay Michael Email & Phone Number

Springfield, Illinois Area

Lead a team tasked with updating, enhancing and migrating a large existing library of critical, financial transaction and processing code. Existing library includes Visual Basic and Visual C# code. I’m also involved in a project to upgrade the Treasurer’s office hardware to Microsoft Azure. The project is currently in the planning phase. I am specifically involved in gathering information on existing hardware, off the shelf software, in office software, automated batch processes and configurations needed for the Azure servers.Using, developing and maintaining Microsoft SQL stored procedures, functions and queries as data sources.

Maitland, Florida

Updating existing C# .NET Framework applications. Developing C# Visual Studio 2015. MVC application designed to import, view and report on claims data in a variety of file formats. Using Microsoft SQL stored procedures, functions and queries as data sources.

Orlando, Florida

Updating existing C# .NET Framework application. Using Oracle data sources.

Pekin, Illinois

Develop C# desktop applications for foot orthotic ordering, scanning and sizing. Enterprise application includes web services and self-updating capabilities. Upgrade and fix problems in existing legacy programs in ASP, Visual Basic and C# 6.0 to C# 2014

Pekin, Illinois

Develop C# desktop applications for foot orthotic ordering, scanning and sizing. Enterprise application includes web services and self-updating capabilities. Upgrade existing legacy programs from ASP and C# 6.0 to C# 2014.

Bethesda, Md

Team lead for the automated call distribution (ACD) systems used by the National Institutes of Health (NIH) Information Technology (IT) Service Desk. Team lead for web development and Microsoft Internet Information Server administration and operations.Team lead for Microsoft SQL Database Server administration, operations and development.ACD systems included Cisco UCCX, Aspect ACD and Angel/Genesys IVR/ACD systems. Leading efforts to select a new phone system for the NIH IT Service Desk.Web and system integration development done with Microsoft Visual C#, Visual Basic and JavaScript languages.

Bethesda, Md

Manage the team of developers who operate, manage and develop tools used by the National Institutes of Health (NIH) Information Technology (IT) Service Desk to support IT user throughout the NIH.

Bethesda, Md

Performs systems engineering and administration for the National Institutes of Health (NIH) Information Technology Service Desk. Primary duties included developing integration software for the Remedy ticketing system used by all of NIH to integrate applications with Remedy. Team lead for the Aspect automated call distribution system. Including developing call control pages and administration. Team lead for Microsoft SQL database systems including development of data transfer projects, system administration and database development.Team lead for reporting which included data warehousing, administration of Microsoft SQL Reporting Services and IBM Cognos reporting services, report development in Crystal Reports 10, Microsoft SQL Reporting Service and Cognos.

Bethesda, Md

Provided programming, installation, and systems administration to the NIH for web, desktop and server applications. Developed web components for Internet Information Server using ASP, VBScript and JavaScript, middle tier components written in Visual Basic 6.0 and Visual C++ 6.0 running under Microsoft Transaction Server (MTS), and data tier components using SQL Server database views and Stored Procedures Served as Orkand Project Manager on site to the CIT Service Desk. Managed Orkand staff of 3 on site, working with CIT and Orkand management on contract issues. Installed, configured and administered SQL Servers (7.0). Installed, configured and administered Microsoft Internet Information Servers. Designed and developed applications to display real time data from the Aspect ACD switch. Designed and developed a Microsoft Component Object Model (COM) interface to the Remedy Application server which was used by customers across NIH to integrate other applications with Remedy.

Washington D.C. Metro Area

Served as Lead programmer on a project to link the NTSB’s diverse databases, including Accident Information, Finance, Personnel, and Document Archive, to improve NTSB processes and increase public access to NTSB data. Maintained the scanned document archive and designed, developed and deployed enhancements to the interface programs. Designed, developed and deployed the NTSB public Internet Interface to the Aviation Accident database. Designed, developed and deployed the Internet Mailing List Registration form allowing users to select from the many NTSB mailing lists. Created the Internet interface and Desktop data entry application for the NTSB Law Judges Opinions and Orders archive written using Visual Basic. Installed, configured and administered four production Microsoft SQL Servers (6.5 & 7.0). Installed, configured and administered Microsoft Internet Information Servers (Internet and Intranet).

Crystal City, Va

Designed and developed simulated aircraft avionics for use in pilot training.

Annapolis, Md

Served as applications developer for large Army system for frequency prediction and management.