Jay Moore Email & Phone Number

• Acquired many new customers on both sides of the business through cold call and warm lead telemarketing in a start-up business environment• Focused on researching potential buyers using investigative thought processes, online tools, and building relationships through telephone conversations and email • Generated new client sales of new and used server/networking equipment, laptops, desktops, and a variety of other computer equipment and parts• Managed warehouse operations including shipping/receiving, testing, equipment prep, computer repair, and E-waste management• Facilitated staffing schedules for various specialized projects adhering to deadlines• Scheduled E-Waste pickups from week to week at various customer locations• Ensured customer satisfaction within the electronic waste division and the disposal of sensitive data• Created inventory spreadsheets and tracked equipment sales in Excel • Managed an extensive inventory of computer and electronic equipment

• Successfully acquired over 700 customer accounts, while maintaining a 90% retention rate • Increased first year sales revenue by over 100% • Led branch in collections and service reinstatement during off season through call center • Made the top 25 Sales Representative List (nationwide) based on weekly revenue • Averaged 30 calls/hour daily in call center (sales, customer service, reinstatement, consultation, retention) • Conducted sales meetings and provided sales and service training for 15+ sales representatives • Provided upper management and corporate office with daily reports on total branch sales and revenue • Managed all customer retention for the eastern North Carolina region• Filled in as Interim Sales Manager during the busy season • Effectively conducted on-site lawn care consultation and sales • Efficiently produced $1000+ revenue per day in lawn care services in the winter months (non-sales)

Red Leaf Landscapes

• Implemented budget estimating spreadsheets and assessed profit/loss using Microsoft Excel • Completed contracts and proposals using Microsoft Word, Open Office, and QuickBooks • Brokered over $500,000 worth of projects as a subcontractor and consultant • Featured work includes the Coker Arboretum Water feature at UNC • Effectively supervised 20+ contractors/Spanish-speaking employees at any given time • Strategically procured equipment and materials to increase project efficiency • Designed and installed high-end landscapes, hardscapes, and water features