Software Architect
Current► Design and creation of an MRCP-based speech recognition system► Numerous "omnichannel" (voice/chat) virtual assistant designs ● Integrated VXML voice browsers, Twilio, and chatbots► Created and managed an SMS-based IVA (chatbot) for pilots' flight planning ● Intent-based design that integrated with the Microsoft LUIS language classifier ● Created a new form-filling engine from the ground up ● Node.js on the Microsoft Bot Framework, hosted on Azure