Software Architect
Current- ► Design and creation of an MRCP-based speech recognition system► Numerous "omnichannel" (voice/chat) virtual assistant designs
- Integrated VXML voice browsers, Twilio, and chatbots► Created and managed an SMS-based IVA (chatbot) for pilots' flight planning
- Intent-based design that integrated with the Microsoft LUIS language classifier
- Created a new form-filling engine from the ground up
- Node.js on the Microsoft Bot Framework, hosted on Azure