Jay John Email & Phone Number

Curious, creative, and disciplined, I transform organizations by providing leadership and direct oversight to build and execute corporate education strategies, improve organizational effectiveness, and advance the talent development agenda. As a strategic business partner, I evaluate problems and develop new programs and services to achieve organizational and leadership objectives.► WHY – My MotivationComing from a family of teachers, I learned to inspire others to excel at work and love their jobs by treating them respectfully and helping them feel valued. I manage teams and projects with authenticity, courage, humility, and presence. Creativity drives my work, collaborating with like-minded individuals to examine processes and question how things could be done quicker, faster, and cheaper.I earned my M.S. in Human Resource Management because my strength is consulting with operational leaders to develop new programs for advancing human capital initiatives.► HOW – Deliver ResultsI have earned six distinguished performance awards by working hard, instituting best practices, and mentoring others to achieve their potential.As Assistant Manager for Navy Federal Credit Union, I lead a team of twelve to improve banking operations for Navy recruits. While reducing staff 50%, my team became leaner and more efficient by cutting onboarding times, decreasing errors, and improving morale:✔️ Developed new system enhancements with IT✔️ Created standard operating procedures for many functions✔️ Designed procedural training modules✔️ Customized training with personality assessments✔️ Cross-trained and rotated staff without compromising qualityWhile working as a Benefits Analyst and Training Representative at Aon Hewitt, I designed, produced, and facilitated 50 – 60 benefit administration, health, group benefits, and pension training programs for customer service associates.The result?✔️ Ensured delivery of best-in-class benefit services by educating Hewitt employees on supporting strategic clients ✔️️ Facilitated workshops for 20 associates monthly for 5+ yearsOutside of the office, I serve as community minister, mentor youth, watch sports, listen to podcasts, journal and enjoy traveling near and far. Connect with me to talk about talent development or driving change to improving operational efficiencies.Jay Johnjajohn08@gmail.com“The test of the artist does not lie in the will with which he goes to work, but in the excellence of the work he produces.” Thomas Aquinas

Listed skills include Microsoft Office, Training, Recruiting, Needs Analysis, and 5 others.