Jay Martin Email & Phone Number

California, United States

Oakland, California, United States

* Writing and editing procedures and job aids for safety and vegetation management. * Interviewing subject matter experts and organizing document review meetings. * Researching and applying regulations, CPUC rules, and industry standards. * Supporting other technical writers with peer reviews of their documents. * Participating in the manual design.

Portland, Oregon, United States

* Contracted to support a technical writing team at Portland General Electric.* Contributed research and writing to developing a wildfire mitigation plan.

Menlo Park, California

• Contracted to document the supply chain for Oculus and Portal devices.
• Edited procedures for forecasting, supply planning, and order fulfillment.
• Wrote wiki pages for a data analyst team explaining KPIs and dashboards.
• Made flowcharts and animations to aid training and process improvement.
• Interviewed business process owners and other subject matter experts.
• Tested, reported bugs, and helped users of Facebook’s internal wiki.

San Ramon, California

• Contracted to edit guidance documents for an apprenticeship program.
• Provided technical writing and research to support PG&E Academy.

Oakland, CA

• Contracted to standardize the documentation of reference data in SQL.
• Supported a business intelligence team at a major health insurer. Oct. 2017–June 2018, I was on short-term disability, recovering from surgery.

San Francisco, California

• Contracted to support an emergency preparedness team at PG&E.
• Edited a company emergency response plan and earthquake annex.
• Edited a cybersecurity hazard annex and mutual assistance playbook.
• Interviewed subject matter experts. Managed a guidance document library.
• Coded Microsoft VBA macros to automate emails to on-call teams.
• Assisted in an emergency operations center during four activations.

Concord, CA

• Wrote user manuals for a permit database and an equipment safety app.
• Cowrote policies, standards, and procedures, including a style guide.
• Revised the project management templates for software development.
• Joined development team meetings weekly and updated a task manager.
• Designed a data upload process for infrastructure inspection forms.
• Submitted successful proposals to PG&E and Southwest Gas.

Oakland, CA

• Edited reports for an energy efficiency program for healthcare facilities.
• Reviewed engineering calculations and reports for quality and compliance.
• Managed the field inspectors and GIS data to install 10,000 streetlights.
• Developed LED specifications and calculations for a typical parking garage.
• Reviewed lighting plans and reported installation errors in a new building.
• Trained interns in state regulations and PG&E program requirements.

San Francisco, CA

• Edited energy audits of commercial buildings using ASHRAE guidelines.
• Compiled a catalog of reusable text describing energy efficiency measures.
• Wrote procedures to track project reviews from assignment to delivery.
• Managed an Access database of project reviews. Designed status reports.
• Coded Microsoft VBA macros for formatting, data mining, and invoicing.
• Submitted successful proposals to perform reviews for PG&E and SCE.

San Francisco, CA

• Edited reviews of medical records for terminology and HIPAA compliance.
• Drafted letters for the California Quality Improvement Organization.
• Wrote checklists and internal procedures for Medicare beneficiary letters.
• Tested process improvements to find and avoid errors in documents.
• Transcribed and proofread physician interviews. Redacted medical records.
• Submitted successful proposals to perform reviews in OR, TX, and VA.

San Francisco, CA

• Managed a database of contributed income. Reconciled accounts.
• Proofread and mailed donation acknowledgments. Prepared donor lists.
• Supervised volunteers for mass mailings. Assisted in event planning.
• Assisted with planning a data migration to a new ticketing system.

Santa Cruz, CA

Led weekly discussion groups. Corrected student papers. Built a course website.

San Francisco, CA

• Answered RFP questions about provider network accessibility.
• Led internal training about mapping a healthcare provider network.
• Produced lists, tables, and maps from GIS data for proposals.
• Designed, maintained, and queried Microsoft Access databases.