Competent Technology and business visionary leader, with over two decade of experience in planning, implementing, delivering, Governing IT Transitions and managing IT infrastructure Projects and BAU. Ability to solve business issues while managing cost, risk and compliance. Having first set right attitude. Proven experience in planning, developing, implementing and managing IT infrastructure services. Specialties in IT Outsourcing, IT Infrastructure Support Management, Project governance,Client relationship Management, RIM Tools & Technologies, CRM, Business Operations.Diversified experience on Data Center Technical Operations, Project Execution, Account Management, IT Service Delivery, Transition and operations, Business development and Project revenue management.Specialties: Project Cost, revenue, margin tracking managementProficient in “IT Service Management”.Identify the challenges in the existing delivery and define new delivery methodologyTalent spotting & people managementEmpowering & motivating the team to get the desire result.Committed to continuous learning. Coaches and develops othersExtensive knowledge on IT Service Desk & Operation tools like BMC, HP, Manage engine.