As a Business Development Manager at Swan Solutions & Services, I help businesses navigate their digital transformation journey by providing tailored IT solutions. With over 30 years of industry experience, Swan specializes in Cloud, Cybersecurity, Datacenter Transformation, and Managed IT Services, working closely with top technology partners like HPE, VMware, and Dell EMC. My focus is on understanding client needs and delivering innovative solutions that enhance their IT infrastructure… Show more As a Business Development Manager at Swan Solutions & Services, I help businesses navigate their digital transformation journey by providing tailored IT solutions. With over 30 years of industry experience, Swan specializes in Cloud, Cybersecurity, Datacenter Transformation, and Managed IT Services, working closely with top technology partners like HPE, VMware, and Dell EMC. My focus is on understanding client needs and delivering innovative solutions that enhance their IT infrastructure, ensure security, and support business continuity. Show less

Built relationships with customers and community to establish long-term business growth.Managed accounts to retain existing relationships and grow share of business.Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.Enhanced profitability by developing pipelines utilizing marketing and sales… Show more Built relationships with customers and community to establish long-term business growth.Managed accounts to retain existing relationships and grow share of business.Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.Enhanced profitability by developing pipelines utilizing marketing and sales strategies.Fostered customer trust by addressing concerns and needs using targeted problem-solving.Developed summaries to assess each client's participation level and determine targets for follow-up plans. Show less

Managed accounts to retain existing relationships and grow share of business.Generated sales report to help upper management make effective decisions and sales plans.Developed sales strategy based on research of consumer buying trends and market conditions.Managed and developed sales team.Trained new associates in successful sales and performance strategies.Assisted sales team with completing customer transactions and managing issues.

Strategically identify and assess potential clients aligning with the company's business model, considering market presence, industry experience, and stakeholder dynamics.Leverage a diverse set of channels, including the company website, email, calls, and LinkedIn, to connect with potential clients. Strategically implement communication on these platforms to enhance lead generation and initiate meaningful interactions with customers.Effectively communicate the business model, schedule… Show more Strategically identify and assess potential clients aligning with the company's business model, considering market presence, industry experience, and stakeholder dynamics.Leverage a diverse set of channels, including the company website, email, calls, and LinkedIn, to connect with potential clients. Strategically implement communication on these platforms to enhance lead generation and initiate meaningful interactions with customers.Effectively communicate the business model, schedule and conduct purposeful calls/meetings, showcasing the partnership benefits, and tailoring communication to address client needs.Implement structured follow-up strategies using email, calls, and LinkedIn, maintaining regular communication to address concerns and maintain engagement.Guide clients through onboarding, overseeing the signing of partner documents, and ensuring a seamless transition to the Operations team for ongoing relationship development and service delivery.Built relationships with customers and community to establish long-term business growth.Resolved problems with high-profile customers to maintain relationships and increase return customer base.Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.Oversaw global product development and partner relationships, enabling footprint expansion into new markets.Demonstrated products to show potential customers benefits and advantages and encourage purchases.Achieved sales goals and service targets by cultivating and securing new customer relationships. Show less

Conducted detailed analysis of project requirements, including scope of work, technical specifications, required tools, and project location.Collaborated closely with engineering resources/ Vendors to understand their expertise and strengths.Scheduled and facilitated meetings between project stakeholders & Engineering Team to discuss deliverables, schedules and conflicts.Monitored project progress, identified risks and took corrective action as needed.Liaised between departments… Show more Conducted detailed analysis of project requirements, including scope of work, technical specifications, required tools, and project location.Collaborated closely with engineering resources/ Vendors to understand their expertise and strengths.Scheduled and facilitated meetings between project stakeholders & Engineering Team to discuss deliverables, schedules and conflicts.Monitored project progress, identified risks and took corrective action as needed.Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.Tracked hours and expenses to keep project on task and within budgetary parameters.Verified quality of deliverables and conformance to specifications before submitting to clients. Show less