- Develop and enhance our proprietary internal chatbot.- Advance standard operating procedures (SOPs) and promote the integration of AI technologies.

- Spearheaded the integration of LangChain and OpenAI to develop a cohesive system for prompt-driven Language Models (LLMs) interactions, demonstrating a proficiency in cutting-edge technologies for advanced AI applications.- Engineered a sophisticated document storage system integrated with cognitive search indexes, optimizing document retrieval and utilization by LLMs for improved contextual understanding.Implemented CRUD (Create, Read, Update, Delete) operations to seamlessly communicate with AI systems, ensuring effective management and manipulation of data for streamlined processes.- Contributed to the establishment and maintenance of a robust infrastructure, facilitating seamless communication between engineers and AI systems, ultimately enhancing data management and processing efficiency.

- Designed and developed UI and API for an internal product, enhancing user experience for detailed retailer community reports. Pioneered the use of Celery in this project.- Key contributor to Assortment go-to-market project, creating two features that significantly enhanced onboarding for Assortment Operations teams.- Led a project to manage application authentication tokens, initiating an innovation project later expanded by another tech team upon completion.

- Designed and built an internal product enabling real-time transfer of essential organizational and user platform data into Salesforce.- Led the architecture development for the internal product, establishing a data pipeline for product usage data, resulting in significant business benefits and empowering the Customer Success organization to optimize customer interactions.

- Pioneered the establishment of a self-taught Green Engineering team, contributing to its build-out and definition.- Developed role requirements, responsibilities, and distinctions for Associate Software Engineer II, enhancing team structure and functionality.- Laid the groundwork for product deployment patterns, facilitating the migration from Jenkins to AWS for improved operational efficiency.

- Proactively learned Python and ventured into front-end languages independently, showcasing a commitment to personal and professional development.- Successfully led the implementation and refinement of an internal application, collaborating with team members to establish a foundation for Agile methodology.

- Shifted focus to support AS2 customers, contributing to the migration of our AS2 service to AWS and developing a migration method for over 1500 Amazon vendors and trading partners.

- Supported customers using various SaaS products, including internal WebForms and integrated services like FTP, AS2, NetSuite, QuickBooks, and VAN to ensure customer satisfaction.