• Analyzed competitor activities in order to understand industry trends anddynamics.• Evaluated effectiveness of current marketing tactics used by competitors inorder to gain insight into best practices.• Identified areas of improvement within existing processes to optimizeperformance outcomes.• Collaborated with sales team members to identify target markets anddevelop sales strategies.• Maintained a database of contacts from prospective clients for future follow-ups.• Built relationships with clients, partners and vendors to facilitate successfulpartnerships.• Established strong relationships with key decision makers within clientorganizations.• Developed growth plans by identifying key clients, key targets, and priorityservice lines.• Tracked RFPs and bids to maintain finger on pulse of industry and anticipateupcoming potential projects.• Utilized CRM systems to manage client information efficiently.

• Presented complex technical concepts in clear manner suitable for non-technical audiences.• Prepared documentation summarizing findings from stakeholder meetings and workshops.• Identified opportunities for cost savings through process automation initiatives.• Monitored project timelines and budgets by tracking milestones, deliverables, tasks.• Conducted interviews with subject matter experts to gather information on existing systems and procedures.• Assisted in developing training materials for internal staff on new products or services.• Identified needs of customers promptly and efficiently.• Analyzed and tracked data to prepare forecasts and identify trends.• Collected, tracked and evaluated current business and market trend data.

•Translated raw data into meaningful information using statistical techniques.•Developed dashboards with Tableau to monitor key performance indicators.•Worked with internal teams to understand business needs and changing strategies.•Leveraged software to compile and model data.•Managed large datasets using Excel.•Created documentation outlining best practices for report creation.•Participated in strategic planning sessions based on analytical findings.