As a Business Development Specialist, I help companies streamline operations and boost efficiency. We identify manual processes, from invoicing to data management, and implement tailored automation solutions. Our expertise lies in integrating software to optimize your existing systems.

Responsible for driving business with existing clients, cold calling and scheduling new appointments with prospective clients, along with keeping track of profit margin for all accounts to maintain profitability. Manages client expectations while providing the highest level of service. Preferred Business Solutions is a source for all business products and needs. ● Averaged 5-8 new clients a month for the company.● Closed the largest furniture sale for the company at $1 million in December 2015. ● Exceeded annual quota of $1 million in sales four years in row.● Networks with existing clients to grow territory and expand company offerings to margins.

Responsible for managing the Southeast region in the US for security alarm dealers and worked with dealers around the country to obtain new business for the company. ● Average highest number of outbound calls within my team on a daily basis.● Sold 36 month contracts for both residential and commercial security systems around the U.S.● Upsell additional components and features to existing clients growing company revenue.

Responsible for managing 25-40 dispatchers in the alarm call center daily and handled day-to-day issues with staffing and employee questions for alarm calls. ● Promoted to position within 2 years of employment.● Worked emergency calls from Hurricane Katrina and dispatched proper authorities in 2005.

Responsible for fielding alarm calls nationwide dispatching police, fire or medical teams. ● Served as a two-way operator to filter distress calls from residents' alarm systems. ● Monitored security systems for many high level agencies including the secret service and President George W. Bush.

Started in retail with this company. Worked closely with customers on daily basis. In 1999 became supervisor in warehouse. Daily duties included running reports, managing employees, unloading trucks, deliveries and inventory for sales floor.