Jasmeet Badia, Ms Ed. Email & Phone Number

United States

Dynamic Training Manager with a proven track record of driving efficiency, reducing attrition, and enhancing performance in the Major Appliance department. Demonstrated success in accelerating technician readiness, implementing cost-effective training solutions, and equipping supervisors with the tools to enhance job skills and accuracy.

• Results-driven Coaching Consultant with a proven record of leveraging data and analytics to identify areas of concern and drive performance improvements. Experienced in developing and facilitating workshops, delivering tailored training, and managing special projects to enhance sales, reduce call resolution time, lower attrition, and optimize team performance.Developed and facilitated customized workshops and training programs that led to substantial improvements in key performance indicators including attrition, call resolution time, and sales.Managed a special project focusing on outlier teams and individuals, providing additional training, support, and coaching, which resulted in increased sales, reduced call resolution time, and lowered attrition rates.Led the process of managing underperforming employees out of the business, maintaining a high-performance standard within the organization.Spearheaded a special project for the acquisitions of uBreakiFix stores, conducting evaluations, and developing comprehensive training plans to ensure the rapid alignment of new teams with sales objectives.

Phoenix, Arizona

Experienced Senior Trainer with a proven track record of leadership, innovation, and driving positive change in training initiatives. Skilled in team mentorship, program development, and targeted training strategies, resulting in substantial reductions in ramp-up time and attrition rates.Successfully led and mentored a team of trainers, implementing training program initiatives that fostered innovation and resulted in a remarkable reduction of ramp-up time from 13 weeks to 8 weeks.•Spearheaded efforts to drive improvements in employee retention, achieving a significant decrease in attrition rates from 16% to 13% through the implementation of targeted training strategies.Implemented innovative training methodologies and techniques, resulting in a streamlined onboarding process and improved knowledge transfer within the team•Proactively identified areas for improvement and implemented tailored training interventions, leading to increased efficiency, productivity, and job satisfaction among team members.

Phoenix, Arizona

•Managed and facilitated the new hire and continuing education training for 500+ technicians and supervisors. •Developed and maintained training curriculum for 3 mobile technology Fortune 500 clients which included training agendas, client workbooks, strategy guidelines, and job aides for new hire and ongoing education classes. •Coached and developed support technicians using behavior based coaching strategies resulting in the top 5% based on corporate KPIs. •Created an onboarding process for new trainers which allowed them to reduced their learning curve and overall lowered the ramp up time and increased their efficiency and job confidence.

Chandler, Az

•Created new student testing solutions utilizing technology to create assessments for 150+ students to showcase their skills and knowledge levels. •Worked collaboratively with the Vertical Team in charge of ensuring curriculum consistency and progression for students from grades 9 to 12 to best prepare them for college. •Managed the school’s newspaper production by working closely with a group of 20 students to conduct the final proofreading, brainstorm ideas, taught journalism techniques to maintain the high quality.

Phoenix, Az

•Designed and developed training curriculum and materials used for new hire training for clinical and administrative staff; facilitated traditional and web-based training classes. •Maintained employee compliance including state and federal mandated courses, certifications, and ongoing education.•Led successful completion of federal and state accreditation process with Arizona Department of Health & Community Health Accreditation Protocol agencies with 100% compliance rating.

Maricopa, Az

•Awarded the Stardust Journalism Grant from ASU’s Walter Cronkite School of Journalism earning over $20,000 worth of equipment to produce multi-media news; developed the school’s first multi-media, online newspaper, which ran solely by students. •Created and facilitated Cross Curricular Professional Development seminars to fellow instructors resulting in the “Writing Across the Curriculum” program for the entire district.

Ms Ed., Literary Education

Bachelor’S Degree, Communication And Media Studies And Broadcast Journalism