Jazmin Ramos Email & Phone Number

Burlington, Ontario, Canada

Process incoming orders for telecommunications hardware and software.Provide administrative support to Order Entry team and Sales Department.Coordinate with Logistics, Production, and Quality Control departments to ensure there is clear communication when fulfilling customer orders in a timely manner.Enter data accurately and efficiently into sales support database.Respond to incoming inquiries from global customers, with a focus on regional sales from Canada, the United States, United Kingdom, and South America.Operate in compliance with all Evertz Policies and Procedures.

Mississauga, Ontario, Canada

-Produced, marketed and sold art for an e-commerce shop -Accurately prepared reports of business transactions and kept expense accounts-Collaborated with graphic designers on social media marketing, logos and packaging for sales-Developed the businesses’ social media presence and built loyal relationships with customers; promoted and conducted sales on Facebook and Instagram

Mississauga, Ontario, Canada

-Communicated with the manager and or person in charge to maintain and order store inventory.-Precisely measured, combined, and baked products based on specific company recipes. Ensured that oven temperatures and time were in accordance to the type of product being baked.-Prepared creams, toppings, and creatively decorated baked goods while ensuring compliance with food safety standards.-Filled and dipped donuts within standardized weight requirements to ensure a consistent product.-Helped expeditiously turnout fresh baked goods and made sure all production is delivered and sent out on time.-Followed best safety and sanitary practices while creating baked goods to avoid injury.-Collaborated effectively with colleagues in a Bakery Department while also excelling independently.

Toronto, Canada Area

-Greeted and processed customer orders and payments (cash, credit, debit, smoothpay, Ritual and gift cards) in a timely manner-Prepared customized beverages using TeaPresso and Espresso machines, blending together high quality ingredients for a delicious and consistent products such as tea lattes, brewed teas, caffe lattes, Americano-Worked with owners and team members during peak service hours. Demonstrated teamwork, clear communication and active listening-Independently open Tea Bar; responsibilities included opening cash count, taking inventory, restocking ingredients and pastries, receiving and processing deliveries, monitoring cleanliness of facilities.-Maintained daily cafe operations by following operating procedures for espresso machines; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance-Updated job knowledge by participating in educational opportunities, e.g. reading tea and food service publications-Enhanced shop reputation by accepting ownership for building personal and lasting relationships with customers

Toronto, Ontario, Canada

-Accurately managed the reconciliation for high volumes of debit and credit transactions-Conducted investigations on short-term outstanding debit and credit transactions; developed plans for resolutions and escalated unusual transactions for long-term outstanding items-Monitored risk related trends across multiple units; initiated recommendations to address root causes-Assisted in producing, reviewing and authorizing customer statements according to company policy and compliance rules-Responsible for the daily workload distribution for the team-Developed job aids and cross-trained new staff-Managed emails and answered calls from customers, colleagues and management-Acted as a Key-Holder, opened and closed accounting department-Assisted summer interns and new hires including training and tasks delegation

Scotia Mortgage Authority - Accounting Team-Deliver consistent and excellent service to internal and external customers.-Assist with posting to General ledger, wiring funds to branches, processing mortgage payout statements, and investigating accounting errors in a high performing accounting unit.-Provide customers with updated mortgage information in an accurate and timely manner.-Oversee the distribution of workflow for the accounting department.-Training new hires and summer students.

Scotia Mortgage Authority - Accounting Team-Work with the Mortgage Accounting team during its high volume months.-Ensure the timely processing of accounting transactions to external customers and accurately post transactions to the General Ledger.-Prepare Bridge Loan documents for customers and assist with fax and file management.

Scotia Mortgage Authority - Accounting Team-Work with the Mortgage Accounting team during its high volume months.-Ensure the timely processing of accounting transactions to external customers and accurately post transactions to the General Ledger.-Prepare Bridge Loan documents for customers and assist with fax and file management.

EO Finance -Work with Specialized Accounting and Subsidiaries to temporarily support tasks for multiple positions as employees took vacation. -Setting up transactions in Accounts Payable system and posting to General Ledger.-Assist with financial statement mock ups, and file management.

Bachelor’S Degree, English And Gender Studies

Psychoanalysis And Psychotherapy