Engaging with the public, optimizing brand messaging, and connecting with potential clients to stimulate outstanding customer experiences and building a loyal client base. Planning and executing community initiatives and programs. Finding new marketing and outreach opportunities to push brand image and products. Creating engaging and shareable content related to our brand. Building relationships with clients, potential clients, brands and fan base to create a fun and engaging atmosphere.

Research and analyze potential clients and business opportunities. Build and maintain relationships with prospects and partners. Negotiating and closing deals, and providing feedback and support to management and the team. Conducting meetings and presentations to potential clients.

Adherence to industry compliance and client business rule● Itemization/coding of receipt costs, including utilization of a line cost calculator● Execute and review all vendor contracts prior to booking. Full execution of anycontract/guidelines● Negotiate costs with venues in order to obtain best pricing for clients and stay withinindustry and client compliance guidelines

Managing and conducting investigations on claims in the YCEB program on a large at risk Client. Solving complex Commercial Auto claims , using detailed oriented file handling and documentation. Creative problem solving. Using research and tools to find missing information needed for resolution of claim. Interviewing witnesses and involved parties to help determine facts of loss of each claim. Making settlement determinations based off of facts of loss, negligence laws and procedures. Issuing settlement offers and payments on claims I determine we are liable for based off of facts of loss, procedures, laws and client service expectations.

Working with Sedgwick’s ticketing system, while problem solving and networking. Resolving issues within our programs for errors. Data mining, reading and interpretation of contracts. Working with a handful ofdifferent programs and understanding how they communicate with one another. coding claims, creating Plans Lines and Coverage in the systems. Documentingclaims as well as tickets, creating and organizing accounts and Units within thesystems. Problem solving and researching missing clients coverage. Reading ClientService Instructions on hundreds of clients. Reaching out to internal CustomerService Directors, Examiners, External Brokers and Carriers to obtain clarificationand documents,etc. Handling weekly projects for multiple VPs. Claim maintenance.Extensive knowledge of the insurance industry. Meeting deadlines, projectmanagement, working both independently and collaboratively. Training new hires.

A Night Off is an Online Gaming Community with a large focus on World of Warcraft. We are a large, active community with multiple games represented. We are active in multiple social media areas as well as launching our brand store for our community to purchase products representing our community.

3rd shift phlebotomist and specimen processor. Demonstrated precise collection of specimens from patients while always maintaining professionalism. Stocked and maintained supplies as needed, Performed quality control checks on lab machinery and phlebotomy instruments. Provided safe and efficient transport of specimens to designated lab testing sites. Proficiently navigated medical and administrative computer programs, and kept accurate time entry and record keeping.

Responsible for troubleshooting and performing repairs on desktops, laptops, and tablets for customers and for the company's refurbish department. Replaced and repaired product components including motherboards, LCD screens, network adaptors, USB ports, optical drives, keyboards, touchpads, and accessories .Diagnosed and troubleshooted products for repair. Completed routine functionality and quality testing on all products. Documented repair work and client communication for each unit.Tracked units along with corresponding parts to ensure client satisfaction and inventory integrity.

Demonstrated administrative computer skills. Maintained records on over 100 children and 30 staff members. Ensure records and files are up to date for all students. Schedule trainings for staff and keep accurate records of staff training hours and certifications. Management of staff to ensure compliancy and child safety. Perform accurate and on time paper work for federal programs.