Justin Bisson Email & Phone Number

Hamilton, On, Ca

Ontario, Canada

Vaughan, Ontario, Canada

- Assists customers daily in a technical support role to assess their current needs, any software issues that needed attention, and recommend creative and optimal solutions for the client while also working with the development team to provide feasible feedback to further improve the product going forward.- Work directly as the main point of contact between the sales team, clients and the development team to assist clients with onboarding, training, and ensure that the application was configured properly to meet the needs of that specific clients’ workflows.

Ottawa, Canada Area

• Handle baseline customer support tasks (phone calls and emails).• Answer calls from department members via an internal support line.• Coordinate department task and activities with department members.• Investigate potential bugs and create bug reports.

Kelowna, Bc

Aerospace Engineering Co-op for KF Aerospace, providing support in the discipline of mechanical and structures engineering; designing solutions for obsolete parts on aging aircraft for the Department of National Defence (DND), through reverse engineering of tolerances, mechanical properties, material limitations to develop design requirements for new parts, as well as design drawings and substantiation reports for approval by DND design engineers.

Brampton, Ontario

Mechanical Engineering Tech for the largest gearmotor manufacturer in the world, providing support for Regional Applications Engineers, in the disciplines of Mechanical, Electrical and Mechatronics; offering technical support on day-to-day requests from clients, failure analysis reports as well as support for projects by summarizing data into an excel sheet and creating visual representation using AutoCAD, to successfully obtain customer approval on the project.

Ottawa, On

Franchise Owner for the largest painting company in Canada, by effectively marketing, selling, and recruiting a strong team to produce the work; exhibiting strong leadership skills and commitment to teamwork, therefore successfully operating a business worth $81,000.