James Bond Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Seattle, Washington, United States

• Directed the overhaul of the financial platform, overseeing design, implementation, and collaboration with executive stakeholders and engineering teams, ensuring data alignment and uptime for the $1.6B annual bookings system.• Developed and launched a financial payout system, managing $20M in weekly payouts, resulting in a 30% increase in efficiency.• Created onboarding and migration products, successfully transferring 110K+ payees to the new system within six weeks with zero payment interruptions.• Led two engineering teams and supervised a junior Product Manager, while handling requirements elicitation, roadmap creation, and execution.• Integrated a new vendor payments partner, migrated vendors, established a new payments service, and automated financial data movement into a new ERP integration.

Seattle, Washington, United States

• Designed and implemented a feature roadmap, enhancing user onboarding, primary dashboard, and internal customer identity access management systems.• Boosted first 30-day user visits by 30% through personalization options in the onboarding process.• Addressed targeting issues for Revenue and Marketing Operations teams, reducing false positives in usage reports by 10%.

Atlanta Metropolitan Area

• Led the roadmap and feature enhancement of a batch data processing service for over 10 data and analytical product lines within the U.S. market.• Managed a $20M budget, aligning with a revenue target exceeding $200M across 10 product lines.• Spearheaded a $7M initiative to transition legacy products to the Google Cloud Platform, enhancing system scalability and reducing operational costs by 25%.

Greater Atlanta Area

• Owned the product assessment roadmap as part of a $1.5B initiative to migrate all U.S. data and analytical products to Google Cloud Platform (GCP).• Conducted thorough technical assessments for over 450 products, preparing them for data migration, ensuring $900M in annual revenue continuity.• Developed the Enterprise Cloud Transformation Training program for over 1,000 personnel across Product, Sales, and Customer Support, enhancing cloud adoption and operational efficiency.• Launched two new product platforms, driving the self-service strategy for the U.S. business, with MVPs projected to achieve $3M in revenue within the first year.

Alpharetta, Georgia

• Managed the entire product life cycle, including market research, project planning, cross-functional leadership, construction, launch, and ongoing management.• Created and implemented two analytical dashboards, driving over $2M in platform and data revenue by enhancing client data insights and decision-making capabilities.• Revamped the flagship analytical product based on customer feedback, leading to a 60% increase in mid-market sales and a 100% renewal rate.• Contributed to developing a predictive macroeconomic trends product, securing $500K in new market revenue and expanding the company's market presence.

Atlanta, Georgia, United States

• Managed the primary technical account relationship for Bakkt’s integration with Citi Financial’s reward program, overseeing end-to-end product and technical implementation, including requirements gathering, budget prioritization, roadmap creation, and architecture design.• Improved the user experience for Citi Financial’s gift card product, resulting in a 25% increase in sales.

• Led cloud integration efforts, enabling on-demand scaling and facilitating a 200% increase in transactions, significantly improving customer satisfaction.• Established standardized release requirements for 4 major releases, 8 minor releases, and 36 content updates/configuration changes, resulting in a 67% reduction in outages.• Ensured WCAG compliance and achieved certification, reducing client risk of potential lawsuits and enhancing website accessibility.

Atlanta, Georgia, United States

• Managed the physician directory product lifecycle, facilitating custom implementations for healthcare systems nationwide based on customer requirements.• Led product integrations to ensure compatibility with customer web applications, ensuring UI adhered to customer standards for seamless patient experiences.• Developed a custom physician finder for one of the nation’s largest pharmacy and health and wellness providers, featured in a nationwide campaign for Walgreens.

Atlanta, Georgia, United States

• Maintained corporate servers and workstations, ensuring optimal performance and uptime.• Provided technical support and created technical documentation for a nationwide franchisee network.• Served as the technical lead for all internal projects, overseeing project implementation and ensuring alignment with company goals.

Atlanta, Georgia, United States

Managed the setup of servers and IT infrastructure for various projects, including a carbon credit program for the Australian government, ensuring alignment with customer needs and technical specifications.

Create main feature articles for magazine. Interview top tier drivers, co-drivers, and rally team personell for interviews. Assist editor in chief of all final article edits.