• Managed the day to day administrative operations of a global deferred cash employee program offered in approximately 90 countries. • Liaised and consulted cross functionally to achieve objectives. Interactions included working with HR, Payroll, Corporate Tax, Legal, Finance, Corporate Communications, contracted 3rd party vendors and other partners globally. Worked effectively with a support staff located in the main office and in other geographic locations. • Continuously reviewed processes and procedures with a focus on improvement. Identified, developed and implemented change when necessary.• Member of project team tasked with the design, development and implementation of a new equity and cash administration system. Wrote business requirements, identified and prepared test cases, conducted UAT testing, reported results and interacted extensively with technology team• Member of the Global Equity Steering Team, responsible for global tax and legal compliance of Citi’s equity compensation and deferred cash programs.• Developed and delivered a variety of written communications to targeted audiences.

• With a support staff of 10, managed the day to day administrative operations of a global deferred equity and stock option employee program• Managed and delegated the work flow of support staff• Responsible for individual performance management and coaching of direct reports• Managed HR inquiries and consulted with other colleagues to implement new requirements and processes • Built and maintained relationships with contracted 3rd party vendors

• Responsible for the day to day processing administration of the company’s global stock option program• Coordinated with broker dealers to execute trades• Consulted with HR partners to provide explanations of stock option program features• Prepared metrics and analytics• Delivered targeted presentations to various audiences

Provided executive and team level administrative support. Compiled reports, managed calendars, made travel arrangements, tracked travel and expense reimbursement, managed special projects, drafted communications and ensured the smooth day to day administrative functioning of those I supported.