Josh Burns has held various sales positions through out his career. Josh works with HOA, property management and apartment complex management companies. Josh is a veteran that has served proudly for his country.

Coaching and educating customers on emergency medical kit and crash cart compliance and maintenance; Medications and Devices.Proven track record of success for HealthFirst and Banyan inside sales.#1 Proponent for the company's future with Ontraq; A web-based emergency medication monitoring system which includes auto-refills of expiring medications for emergency medical kits and crash carts for Medical and Dental industries.

Maintain consistent superior customer service by providing customers with extensive information and guidance regarding ADA compliance standards.Conduct a multitude of administrative duties to maintain office functionality including distributing company voicemails, license verification of customer and vendor orders, manually entering orders for both customer and vendor purchases, customer retention and upselling products and services. Approximately 60-80 Inbound/Outbound phone calls a day while multitasking data entry and customer record updates.

Inbound and outbound calls, Schedule and conduct admission interview appointments, enroll qualified applicants, conduct scheduled follow-up procedures with both enrolled and non-enrolled prospects, enter all tasks and notes into database, track incomplete enrollment files to ensure deadlines are met, complete required quota of production goals, commit to achieving both individual and team start goals.

Enrollment Advisor and Inbound Call Center Team Lead, responsible for achieving monthly quality assurance quotas as well as providing assistance to management.Made 80+ daily outbound calls and consistently achieved or exceeded monthly enrollment quota; maintained an impressive student retention rate as a result of enrolling quality students.Assisted supervisors to support daily business activities; monitored and recorded calls, assisted with reporting, and provided basic technical support to staff members.Maintained consistent superior customer service by providing prospective students with extensive information and guidance; conducted a variety of administrative duties to maintain office functionality.