John C. Email & Phone Number

Cary, Nc, Us

Menlo Park, Ca, Us

* Manage a team of 8 passionate Developer Evangelist and Engineers* Responsible for the design and development of content for the Genesys Cloud Developer Center site.* Build and maintain the Genesys Cloud Developer tools using a variety of tools/technologies including Java, Node, Javascript, Typescript, Go, Terraform* Speak, write and evangelize about the Genesys Cloud telephony/contact center platform.

Menlo Park, Ca, Us

* Team lead and lead engineer for the Edge Infrastructure Services team. * Manage a virtual team of 13 engineers in 3 locations.* Responsible for 17 microservices and ~4700 telephony servers.* Design and build micro-services based architecture using Go, Python, Java, Kotlin, Clojure and Spring Boot to integrate our core telephony platform to our cloud-based solutions.* Build and delivery cloud-based solution on Amazon Web Services technology* Built and delivered Clojure-based microservice that creates and upgrades over 3000 AWS telephony servers in 9 AWS regions.

* Co-author, 2021 Spring Microservices in Action, 2nd edition (Manning Press)* Author, 2017 Spring Microservices In Action (Manning Press) * Author, 2012 GroovyMag* Author, 2012 JSMag* Author, Professional Struts Applications, 3rd Edition (Apress, 2006)* Author, Professional Struts Applications 2nd Edition (APress, 2004)* Author, Professional Struts Applications (Wrox Press, 2003)* Technical Reviewer, Expert-One-on-One J2EE Development (Wrox Press, 2002)* Co-Author, J2EE Design Patterns Applied (Wrox Press, 2002)* Contributing Author, Oracle 9i Java Programming (Wrox Press, 2001)* Co-Author, Beginning Java Databases (Wrox Press, 2001)* Co-Author, Professional Oracle 8i Application Programming (Wrox Press, 2000)

* Triangle Clojure Users Group 2016* MuleSoft Connect - Chicago 2014* Various Java User Group and Professional IT Groups 2000-2012* Fox Valley Operational Excellence Group (Appleton, WI 2008)* Agile IT! (Washington D.C. 2008)* Groovy/Grails Experience (Washington D.C. 2008)* Great Lakes Software Symposium (Chicago, IL 2007)* Pacific Northwest Software Symposium (Seattle, WA 2003)* Ohio Java Software Symposium (Cincinnati, OH 2003)* Wisconsin Java Software Symposium (Milwaukee, WI 2003)* Atlanta Java Software Symposium (Atlanta, GA 2002)* Lonestar Java Software Symposium (Dallas, TX 2002)* Great Lakes Software Symposium (Chicago, IL 2002)* Adonus International (Albuquerque, N. Mexico 1998)* Internet Expo (San Jose, CA 1998)* Data Warehousing Institute (San Diego, CA 1998)

Minneapolis, Mn, Us

Lead architect in Thrivent's integration and services architecture practice. * Part of Thrivent's core architecture and design team.* Lead member of Thrivent’s Critical Situation (Critsit) and Security Incident Response (SIRT) team.* Currently acting a program architect for Thrivent’s HCM initiative to implement and integrate WorkDay with Thrivent’s core systems.* Acting as integration Architect for Thrivent’s implementation of the iPipeline’s iGo E-application Software as a Service (SaaS) platform.* Led an 6 person to replace Thrivent’s 15 year old legacy Powerbuilder-based CRM with a web based solution running on JSF, Tomcat and Mule.* Led an 8 person team replacing core elements of Thrivent's IVR and Natural Language router. * Led a 13 person team in completing a migration of Thrivent's WebSphere 7 upgrade. Migrated and remediated 165+ applications. * Redesigned key aspects of Thrivent's development framework eliminating significant redundancy and complexity within the Thrivent development environment. Eliminated key areas of complexity and costs by introducing a streamlined build process and code quality analysis process.

Minneapolis, Mn, Us

* Led a 23 person department responsible for managing and delivering Thrivent's Web Infrastructure, Call Center Systems and Integration Technologies.* Managed a budget of over five million dollars of hardware, software and human capital. * Responsible for working with project delivery teams in ensuring the right infrastructure is delivered for their business solutions on time and budget.* Responsible for the selection and development of Thrivent's Java-based infrastructure. My team was responsible for the support of all Java development tools and Framework (e.g. Spring/Hibernate) in the organization.* Replaced much of Thrivent's legacy development tools infrastructure including their source control and build management tools.* Accountable for the license management and contract negotiations for the software product's in my team’s portfolio.* Led a multi-year CI effort in my department, removing approximately a $500K of unneeded software licenses

Minneapolis, Mn, Us

* Portfolio Architect for Member and Product Systems groupResponsible for blueprinting and road mapping of all Member and Product System’s application in the department.* Worked regularly with business partners to help define requirements, estimate delivery needs and plan resource levels for various IT projects.* Led a year long continuous improvement (CI) engagement to improve Thrivent 's Java Build and Deploy processes. Delivered a $281,000 savings and was awarded a Lean Six Sigma Green Belt for this work.

Green Bay, Wi, Us

* Application Architect and Technical Project Manager for Schneider’s Capacity Availability Project* Key member of Schneider’s Agile methodologies adoption board.* Engaged in an 18,000 hour effort to re-design Schneider’s legacy transportation management systemwith a projected first delivery of Jan, 2007.Used Agile methodology (e.g. Scrum) to deliver the above project* Lead a 14 person development team in this effort.Effort will allow Schneider to provide a global solution for managing capacity resources across all of their lines of business.* Application Architect and Technical Project Manager for Schneider’s Trailer Tracking Project Led a 30 person development team of Java and COBOL developers based in the US and India* Delivered a 130,000+ man-hour project over a 2 year period that integrated messages coming in from Schneider’s 40,000+ trailer fleet.* Helped design the core infrastructure for receiving, integrating and processing 4 million records a week with an average throughput of 10-12 records per second.* Effort allowed Schneider to avoid purchasing $20 million dollars worth of new Trailer Assets.* Introduced Test-Driven Development at Schneider.* Introduced several best practice software disciplines including: automated builds, formal unit testing and code coverage techniques*Worked with upper management to build a research grant initiative that allowed Schneider IT teams to work on innovative and new technologies.* Technologies used during these implementations included: Java, J2EE, WebSphere, WSAD, Oracle 9ias, DB2, Java Server Faces and CVS.

* Application architect for the largest quality management association in North America.* Led a development team of 5 developers in implementing their core J2EE-based e-commerce portfolio. This suite of applications supported several mission critical business processes and has a 100,000 user base. All projects were delivered on-time and on budget.* Developed and implemented several of the association’s software engineering practices including source control management, coding standards, build management, quality assurance and deployment practices.* Technologies used during these implementations included: Java, J2EE, Tomcat, JBoss, Oracle 9ias, Oracle Container for Java (OC4J), Struts, ANT, XML, XSL and CVS.

Us

* Core member of the Workscape technical architecture team.* Responsible for the design and implementation of several key Java-based architectural services including: application security, enterprise application integration, and product load testing software.* Was the lead Java application architect for an $18 million Workscape project. The project’s core focus was to develop a web-based, Human Resources self-service application to service 27,000+ customers.* Team lead for a 13 member development team. Responsible for implementing solid, repeatable software development processes for the group.* Significant experience designing web-based based applications using the J2EE platform, XML, and XSL.

Cork, Ireland, Ie

* Designed and implemented an Oracle Financials based Sales and Use Tax system to ensure Johnson Controls compliance with state and Federal tax law.* Led team to implement a web-based cost transfer system to facilitate the moving of cost information from various Johnson Controls legacy systems to and from JCI’s Oracle Financials system.* Developed a web-based application to allow Johnson Controls system engineers the ability to submit problem resolutions to a central knowledge base.Technical lead on the deployment of a three-tier client/server Customer Relationship Management package to 2000+ end users. Traveled to Israel to work with CRM vendor on-site and resolve several technical issues.* Performed technical interviews with potential hires for Johnson Controls.* Responsible for designing and implementing software development standards for Johnson Controls Systems and Services North American Operational Support Group.

* Designed and implemented applications using Oracle7 RDBMS, PL/SQL, Oracle Forms 4.5, Delphi, Visual Basic, C, and Java.* Designed and implemented Oracle7 database systems using Oracle's OFA (Optimal Flexible Architecture).Designed and implemented web applications for a number of customer sites.* Received numerous letters of recommendation.

Mba, Business Administration And Management, General

Ba, Criminology, Computer Science