Jason Keith Email & Phone Number

Assists the Director of Operations in daily management of the business, and serves as team lead for the order processing team’s daily and weekly functions. A subject matter expert on order processing and operations protocols, internally and company-wide. Within the Operations team, oversee troubleshooting and training, manage daily quality control tasks, and support scaling and continuous improvement.

Maintain standardized backend procedures and SLA guidelines. Identify gaps and breakdowns in RevOps procedures and systems. Provide onboarding support. Collaborate with Customer Success and Sales team members.

Austin, Texas Area

Operations keeps Waymo’s business rolling. We are the vehicle operators, service technicians and customer support specialists who test and maintain our self-driving vehicles and bring help and guidance to our passengers and customers. The Operations team is the heart of Waymo’s testing operations and ride hailing service, handling every detail to make sure that each ride is the ultimate user experience.

Austin, Texas Area

Supervise and lead repair techs to meet and exceed performance goals. Work closely with SRSS( Senior Repair & Service Supervisor) to ensure efficiency/metrics met. Manage and resolve all tech escalations. Create schedules for other technicians to ensure sufficient coverage based on service and repair needs. Manage repair inventory, record inventory volumes, and track part utilization. Perform various inventory tasks such as counting and monitoring inventory levels.

Pflugerville, Tx

Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method. Engage with and reassure customers to deliver outstanding customer service. Meet or exceed key performance objectives including service and repair metrics. Perform various inventory tasks such as counting and monitoring inventory levels.

Provides a total sales solution to our customers, for any of their wireless/mobility needs. Selling the value of Sprint's devices, accessories and service plans; maximizing Sprint-customer connections; saving our customers money; personalizing their experience; and protecting their investment. Consistently exceeds sales goals to provide a total solution to the customer.

Austin, Tx

Support Administrative team through daily projects and tasks. Efficiently process registrations and cancellations for numerous programs. Worked alongside Billing director to process payments and reconcile overdue accounts. Act as a point of contact for those who call in or make a visit in person. Effectively communicate with all directors and executives to ensure fluid work flow.

Austin, Tx

Worked alongside the Associate Executive Director. Learned the basic functions of programming as well as administration organization. Actively and enthusiastically supported the Branch and Associate goals and directions through effective completion of tasks and verbal display to peers, staff, members, and guests.

Austin, Tx

Point of contact for customers and introduce them to the products and services offered. Maintained replenishment of low stock and implementing new planogram. Provide necessary support to Sales staff. Cash handling experience. Certified for pallet jack operation and measurement/cut of ELFA closet solutions.

The Domain

Greet customers and introduce them to the products and services offered. Act as a point of contact for customers. Provide fashion tips and information. Was chosen to travel to New Orleans, LA and assist with opening up a new store. Trained new employees, opened and closed store, handled total sales, built satisfied customer relationships, performed proficiently on register.