John Riggs Email & Phone Number

Pierce County, Washington, United States

• Coaches and mentors new employees on how to pass their CDL test, instilling in them a safety first mindset, and creating a pleasant and low stress atmosphere where they can succeed.
• Administers CDL examinations in a highly efficient manner, resulting in highest grading during audits.
• Conducts thorough accident investigations through effective questioning techniques and strong interview skills; as well as keen attention to detail when watching the camera footage and piecing the accident together.
• Oversees and personally administers hands-on performance evaluations by watching drivers during their duties, checking for alignment with skills and standards laid out by the agency and the Training Department.
• Ensures that optimal job performance is achieved and maintained by carefully reviewing and discussing with employees their areas for improvement based on performance evaluations or video.
• Identifies job-specific hazards on routes, bus stops, and equipment by utilizing years of driving experience in approaching the evaluation from a driver’s perspective.

Pierce County, Washington, United States

• Operated a Class B commercial vehicle safely along a fixed route, ensuring strict adherence to schedule, resulting in 10 years of zero preventable accidents.
• Served passengers with respect by greeting them courteously upon entry, answering whatever questions they may have, thanking them for riding the bus, and giving them free rides when appropriate, thereby creating.
• Provided curb-to-curb service by safely operating a paratransit bus, ensuring that the vehicle and passengers got to the location with no damage.
• Wrote accurate and detailed accident and incident reports, making sure that all relevant information was included.