Jay Donlin Email & Phone Number

Richmond, Virginia Area

Oyster Consulting gives financial services industry clients innovative tools to understand, automate, optimize and analyze crucial functions. We have the expertise, experience and licensed professionals you need, all under one roof. Our seasoned industry leaders provide consulting, outsourcing and software to help you plan, manage risk, achieve compliance.

Glen Allen, VA

Reporting to the President and responsible for the critical aspects of daily operations for an over $30 million revenue organization, including Administration, Products, Operations, and Information Technology. Responsible for managing vendor relationships, as well as, negotiating costs, terms, and services provided. Business Continuity Manager for the firm.

Member of the senior management team of the Correspondent Clearing business and was responsible for all aspects of the clearing business administration. Key responsibilities included managing the 2007 clearing transition project to completion, which involved the creation of the new clearing company, securing all necessary regulatory approvals, conversion.

Reported to the President and Chief Executive Officer, and responsible for all critical aspects of daily operations, including direct reports from Administration, Human Resources, Operations, and Information Technology. Worked closely with the President and Chief Business Development Officer to develop and implement a multiple channel approach, allowing.

An internal consultant, specializing in project management, operational processes and technology, for all areas reporting into the Independent Brokerage Group. Working with the Business Services Group, Financial Products Group, and Information Systems to ensure that needs are met. Assisting the Chief Operating Officer in daily management of the independent.

Managed a diverse group of operations analysts. Responsible for various projects strategic to the Brokerage Operations Group, including identification, analysis, design and implementation of processes to improve quality, and reduce costs of activities. Maintained a yearly budget of approximately $1.4 million.

Reviewed applications of prospective insured, and approved or rejected coverage based on firm policies. Performed call center customer service related to existing accounts and processed account maintenance.

Originated consumer loan applications including mortgage, home equity, automobile and personal loans. Assisted branch manager in managing branch operations. Developed strategies to cross sell bank products within the branch. Increased branch loan origination volume 142% within one year.