Jeanelle Smart Email & Phone Number

Accounting & Finance Data GovernanceSoftware Administrator Data and analytics Financials systems analyst

Seattle, Washington, United States

• Serve as part of product team consisting of developers, QAEs, DITs, configurators to deliver an enterprise transportation system and provide reliable shipping across US and Europe via centralized hubs that consolidate air, ocean, and road freight.• Identify new system requirements, map out different system integration scenarios to determine implications and dependencies, and communicate with developers and configurators to ensure effective data mapping within an agile work environment.• Collaborate with product manager and owner to understand shipment and truck processing lifecycle and determine product feature prioritization focusing on customer shipment processing and planning carrier moves functionalities.• Author test cases (system and user acceptance testing) and perform triage to support quality assurance team with writing test files and validating functionality.• Produce user documentation with information on new processes and troubleshooting methodologies for release managers.• Conduct demonstration of functionality in design, development, and ready to release phases to incorporate user feedback.• Create data flow, system, state, sequence, swim lane, and other diagrams to outline processes and gain team alignment.• Manage features and story backlog, breaking down features into stories, feature & story definition, and acceptance criteria.• Migrated 100+ internal users from legacy system into a new centralized system and introduced functionality that streamlined shipment process, reducing processing time by 20-25 minutes.• Participated in implementation of a product feature that automated re-routing of shipment due to delays.

Seattle, Washington, United States

• Managed deployment of database objects from development to release in production environments across 700+ database systems (SQL Server, DB2, PostgreSQL) for transactional and reporting databases.• Administered installation, performance configuration, version upgrades, security management, database backup strategies for DB2, SQL Server, PostgreSQL databases on stand-alone or clustered servers to ensure reliability and accessibility.• Developed and implemented database backup, high availability, and disaster recovery plans and strategies by analyzing hardware available and application needs.• Analyzed database system issues and metrics, including performance of storage systems, CPU usage, high-cost SQL to provide recommendations to application owners, such as database reconfiguration and use of indexes.• Developed, documented, and communicated DBMS standards to create alignment across all database administrators in company.• Worked with cross-functional teams to support system and data needs and create database standards.