Juan Enrique Arriozola Email & Phone Number

Mexico City, Mexico

• Executed projects and acted as senior project manager for multiple software development projects.
• Developed project plans and managed project scope using traditional or agile methodologies to guide projects from conceptualization to implementation.
• Communicated project plans and progress to key stakeholders and project contributors.
• Worked with teams of at least 7 multidisciplinary professionals focused on meeting project needs.

Área Metropolitana De Ciudad De México

• Orchestrated SAP Business One implementation projects within strict timeframes and budget constraints working closely with senior leaders.
• Identified plans and resources required to meet project goals and objectives.
• Closely collaborated with project members to identify and quickly address problems.
• Verified quality of deliverables and conformance to specifications before submitting to clients.

Mexico City

• Referred customers to various services by evaluating needs and providing recommendations.
• Identified prospect needs and developed appropriate responses along with information on suitable products and services.
• Worked with sales team to collaboratively reach targets.

Mexico City

• Completed special projects by using effective decision making, critical thinking and time management skills.
• Followed through with client requests to resolve problems.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Met with customers to discuss service needs and offer available solutions.

Toluca, Mexico

• Planned and designed projects and analyzed existing network systems and procedures to foster efficiency and effectiveness.
• Directed acquisition, installation and testing of network and cybersecurity hardware within strict timeframes and budget constraints.
• Identified, reviewed, applied and updated policies and procedures.
• Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.

Monterrey, Mexico

• Mapped client business requirements, processes, and objectives and developed necessary product modifications to satisfy clients' needs.
• Documented functional designs and test cases.
• Provided consulting services on existing implementations and support projects.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Monterrey, Mexico

• Mapped client business requirements, processes, and objectives and developed necessary product modifications to satisfy clients' needs.
• Documented functional designs and test cases.
• Traveled to client locations to support SAP solutions and services.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Monterrey, Mexico

• Offered application support for educational areas.
• Collaborated in the social media strategy definition for educational areas.
• Coordinate the design and development of mobile applications for educational areas.

Monterrey, Mexico

• Mapped client business requirements, processes, and objectives and developed necessary product modifications to satisfy clients' needs.
• Documented functional designs and test cases.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Coordinate the migration to SAP ECC 6.0, as responsible for the SAP FI module.

Monterrey, Mexico

Web and legacy ERP developer

Ingeniero En Tecnologías Computacionales, Computer Science

Engineering, Computer Science