Jessica Thompson Email & Phone Number

Seattle, Wa, Us

Scottsdale, Az, Us

Supporting the Research & Development Team

Menlo Park, Ca, Us

Strategically focus on improving the overall employee experience to ensure Meta was a first in class employer. Built long term programs to ensure Meta’s Experience Division produced a globally inclusive performance environment, clear succession plans as well as creating a data measurement structure to ensure we could demonstrate employee success.Notable Contributions/Achievements:● Build and scale core HR Functions for evolving tech organization including talent management, L&D, Talent Acquisition, D&I and a values-based culture in response to employee surveys. ● Maximized overall efficiency and employee experience by developing robust succession plans and delivering top-notch coaching resulting in an increase of 50% in our diverse leadership team and two ready-now successors.● Developed and executed Organizational Redesign for Leadership Operations to ensure maximum performance. ● Led annual Performance Calibrations and Talent Mapping for Recruiting Operations.● Build Workforce Planning strategy to meet aggressive business goals without adverse impact to staff. ● Led a team of 14 Managers and 109 extended reports receiving a management approval rating of 98%.● Led the strategic creation and implementation of the Meta Candidate Experience survey to provide global data to allow us to measure and improve the candidate experience and identify global areas of opportunity.

Seattle, Wa, Us

During this tenure, I achieved organizational objectives by leading a team of Recruiting Managers and Recruiting Coordinators within the World Wide Operations Talent Acquisition team. I was entrusted with gathering valuable information and providing constructive feedback to develop and roll out more efficient processes and drive growth. I would like to state that I provided unprecedented support to Recruiting Managers with a keen focus on addressing diverse ranging issues arising from various business lanes.Below listed are some notable points from this role:• Developed a follow-the-sun staffing model to execute 24/7 global scheduling in collaboration with the outsourcing team.• Identified and resolved client concerns and issues in coordination with team members and executives.• Acted as Executive Coach for Operations Division, seeing up to 4 coaches per week to help develop junior management talent.• Supported mission of driving diversity into Recruiting organization by building a team of 62% diverse talent with a promotion rate of 70% after one year of service.

Seattle, Wa, Us

Our team supports Technical Recruiting for North America Supply Chain Operations. Roles we are recruiting for include:-Technical Program Managers-Data Engineers-Data Scientists-Operation Research Scientists-Machine Learning Scientists-Software Development Managers, Engineers-Sr. Product Managers-Business Intelligence EngineersPlease feel free to reach out if you or someone you know is interested in working with us!

Cupertino, California, Us

In this position, I was tasked with creating and implementing a top-class Recruitment Strategy for Central US Market. I developed and rolled out the 'One Apple' volunteer system. Along with many other functions, I founded robust and innovative ways to find diverse talent that matched our customer base. Furthermore, I partnered with Schools for the Blind to create a 'camp' at Apple Retail stores where students could experience our products.Please note my key contributions to this role:• Oversaw 30 hiring leaders located across 13 states to gain excellent results.• Drove ideation for system training, talent education clinics, and process management skills.• Maintained hiring level with minimal staff through the self-scheduling system for large-scale staffing events development.• Ensured flawless diversity recruiting by coordinating and directing partnership programs with Schools for the Blind in Texas and Arizona.

Redwood City, Ca, Us

-Build a Recruitment Strategy to meet the needs of the Austin & Ireland site-Execute high volume and Executive recruiting for our Austin & Ireland locations-Built a Career Development Program for our Call Center staff-Executed International Statistics Recruiting for CA location-Redesign recruiting reports for leadership team in Austin

Cambridge, Ma, Us

HR Generalist for assigned departments handling all employee relations, benefits and staffing.-Member of the Union/Management workgroup supporting contract negotiation. Liaise with the Union on employee relations issues to ensure proper resolution.-Administer Performance Review Process for law school departments.-Advise department heads on organizational development issues and assist with restructuring. --Manage HLS Diversity recruiting efforts and responsible for writing the EEO report on progress towards positions with goals each year. -Responsible for non-exempt and exempt recruitment of all staff positions within the law school including IT, Finance, Communications, Administration, Fundraising, Library and Management roles.-Managed national Executive Searches for Harvard Law School.-Reduced time to fill to an average of 42 days for non-exempt and 64 days for exempt positions.-Sourced and placed diversity candidates resulting in an overall percentage of 24% diverse fills.-Researched past recruitment methods at the Law School and made recommendations for a future recruiting process to ensure proactive, quality and consistent client support within all of our business units. -Created quarterly recruitment metrics to be accountable for results.-Collaborate with Harvard’s Central Recruitment on pilot recruiting projects.

Delft, Zuid-Holland, Nl

Created a Recruiting instruction manual that was rolled out at all U.S. IKEA locations in training new managers.-Selected to be the U.S. representative to our global community on all Kenexa Recruiter BrassRing issues, our internal recruiting software. Traveled domestically and internationally to facilitate trainings.-Co-wrote and rolled out a Learning and Development Strategy for the store.-Managed Succession Planning process for the location ensured two successors for every position.-Counseled, coached, advised and trained managers on HR issues, regulations and responsibilities including investigating and resolving allegations, charges and complaints.-Managed and developed Human Resources staff of three providing support and feedback to further their growth.-Awarded training store status to host HR managers and staff from U.S. locations to educate them on our recruiting and training system.-Facilitated our yearly employee satisfaction survey and reported results back to our store.-Worked with teams to develop a cross training program and employee recognition program by heading committees consisting of management within the store.-Contributed to an environment where IKEA culture is a strong and living reality that embraces the diversity of coworkers and customers.

Ca

-Solely support 250 employees at 13 locations. -Recruited for east coast offices for exempt and non-exempt positions. Eliminated use of staffing agencies for a savings of $162,250 during the first year of employment.-Advised CEO on organizational development problems and presented solutions.-Conducted seminars and interview training with Managers to improve hiring process.-Administered benefits to include health and 401K plans. Answered any employee concerns in these areas.-Handled and/or advised on all employee relations issues. Consulted company counsel when necessary.-Created and implemented an Employee Recognition Program and Service Awards.-Managed Human Resource Coordinator.-Developed formalized Job Descriptions for all management positions.

Arlington, Virginia, Us

Bachelor Of Arts, Government

Masters Degree, Human Resources