Paul Patrick work email
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With 25 years of experience in leadership, innovation, and strategic problem-solving, I am committed to harnessing the power of information technology to empower individuals and create meaningful change. I specialize in cultivating cultures of innovation and continuous learning, inspiring teams to push boundaries and shape the future. My passion lies in driving technology-driven solutions that not only enhance operational efficiency but also enrich education and improve lives.
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ManagerSalt Lake Community CollegeSalem, Ut, Us -
Project ManagerSalt Lake Community College Nov 2023 - PresentTaylorsville, Utah, United States
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Program CoordinatorSalt Lake Community College Oct 2022 - Dec 2023
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Instructional DesignerTestout Corporation Apr 2022 - Oct 2022 -
Computer Science TeacherProvo School District Dec 2019 - Jun 2022Provo, Ut, United States- Innovative CTE teacher, creating dynamic coursework in an alternative high school setting- Trained students on advanced topics; sound production, 3d design, video production- Developed dynamic computer science and digital media interactive content- Mentored students from technology fear to technology engagement- Adapted course content for students as needed- Managed student progress through LMS systems- Created video content for hybrid learning -
Information Technology CoordinatorMountainland Applied Technology College Oct 2012 - Dec 2019Lehi, UtahGuiding technical and operational facets of a university-level IT program, I've honed effective IT professionals, shaping the future leaders of technology. My responsibility expands to creating and supervising tailored training programs and modern curricula, informed by the rapidly changing IT landscape. I've also been instrumental in drafting and implementing crucial policies and procedures, while efficiently managing a talented team of IT staff and instructors. - Orchestrated design and development of 90+ competency-based training activities for CompTIA curricula A+, Net+, Security and Linux. - Propelled partnerships with industry leaders Dell, CSS, Teksystems, and Testout; placing more than 1,000 students into IT careers.- Raised successful program completion to 90% through data driven training. -
Help Desk ManagerState Of Utah Sep 2010 - Oct 2012Greater Salt Lake City AreaSupervised team of IT professionals, providing remote and on-site services and support on behalf of four state agency departments. Conducted account maintenance; solved connection, hardware, and software issues; provided mobile support; and solved IT questions and maintenance requests. Managed help desk ticket system, ensuring timely response and excellent customer service.• Reduced IT costs 20% and improved help desk efficiency 15% with enhanced workflows and standardized mobile device purchasing procedures, saving $10K in annual fees.• Improved customer service satisfaction rating to 88% with increased training and enhanced onboarding program for new staff members. -
Digital Media ManagerState Of Utah Sep 2009 - Sep 2010Greater Salt Lake City AreaCreated technical training materials, implementing best practices in instruction and educational resources. Produced video, audio, online, and print materials. Designed 20+ computer-based training programs and interactive presentation for 3K attendees at the Governor’s Preparedness Summit.
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Technical Support SpecialistState Of Utah Sep 2002 - Sep 2009Greater Salt Lake City AreaAdvanced “on the floor” technical support for department of heaths machine needs. Mastered inventory control for the department. Development computer update, repair, and purchase standards for the division of Health Systems Improvement. Key Achievements - Advanced level technical support for department staff in computer repair and service. - Created new department travel system from paper to online input system. - Created Technology standards for division of Health systems improvement. - Key technical advisor for mobile device policy creation.
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Image ProcessorCirclepix Virtual Tours Jun 2002 - Sep 2002Orem, UtahProcessed incoming image files. Corrected digital errors and produced virtual tour files. Provided on the phone customer support for clients and photographers.Provided support for in house staff's technical needs. -
Update SupervisorGalaxy Mall Sep 1999 - Apr 2000Orem, UtahManaged quarterly changes department of three staff members. The quarterly changes department received website changes for customers’ digital storefronts. Responsible for retun of customer website updates on a regular schedule. Key Achievements- Processed 400 changes per month.- Increased technical updates efficiency by 70%.- Created Staff members career update paths.
Paul Patrick Skills
Paul Patrick Education Details
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Western Governors UniversityInformation Technology Education -
Western Governors UniversityInformation Technology Management
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Utah Valley State CollegeMultimedia
Frequently Asked Questions about Paul Patrick
What company does Paul Patrick work for?
Paul Patrick works for Salt Lake Community College
What is Paul Patrick's role at the current company?
Paul Patrick's current role is Manager.
What is Paul Patrick's email address?
Paul Patrick's email address is pa****@****tah.gov
What is Paul Patrick's direct phone number?
Paul Patrick's direct phone number is +180127*****
What schools did Paul Patrick attend?
Paul Patrick attended Concordia University Chicago, Western Governors University, Western Governors University, Utah Valley State College.
What skills is Paul Patrick known for?
Paul Patrick has skills like Training, Public Speaking, Teaching, Microsoft Office, E Learning, Leadership, Troubleshooting, System Administration, Instructional Design, Data Analysis, Customer Service, Instructor Led Training.
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