Jeff Charland Email and Phone Number

Provided network and telephone support and maintenance for the Institute including over 5,000 student, faculty and staff members.Configured, installed and maintained Cisco switches, routers and wireless access points.Developed ideas to better enhance and build the network and telephone infrastructure for the campus.Configured, installed and provided support for Cisco VoIP devices implemented in the network infrastructure. Provided network and telephone support to… Show more Provided network and telephone support and maintenance for the Institute including over 5,000 student, faculty and staff members.Configured, installed and maintained Cisco switches, routers and wireless access points.Developed ideas to better enhance and build the network and telephone infrastructure for the campus.Configured, installed and provided support for Cisco VoIP devices implemented in the network infrastructure. Provided network and telephone support to our off campus site at the Computational Center for Nanotechnology Innovations in the Rensselaer Technology Park.Upgraded the cable infrastructure both copper and fiber for multiple buildings across campus. Rotated through the on call schedule providing 24x7 network and telephone support. Show less

Server maintenance - UpgradesConfigured Cisco switches to deploy in the networkReceived calls from clients to send out emergency messages to their employees for all types of issues including: -Building Floods -Inclement weather