Jeff Collins, Mba Email & Phone Number

Denver, Colorado, United States

Manage relationships with some of our largest and most strategic healthcare customersRetention portfolio of $51.5M in annual recurring revenueEnsure customer satisfaction and loyaltyHelp customers maximize their investment through increased adoption and utilization of Workday solutionsMaintain and foster C-suite connections and relationshipsConnect Workday product teams with customers for product influence and roadmap development

Denver, Colorado, United States

Run financial reports for use in business decisions.Help manage productivity for the operational leadersSupport the service standards that departments are able to run atMake recommendations for financial and capital decisionsComplete all month-end close reportsAssist the CFO in creating the budget for all departments in the facility every FYTrain new leaders on financeCreate reports needed to view volume, contribution margin, etc. for all executive leadersSupport in creating proforma's

Denver, Colorado

oReviewed, analyzed, and Created recommendations to CFOs for price structure of 7 contracts oProvided analysis and recommendation for new fee schedules for L&D, Cosmetic services, and Breast Center servicesoMonitor productivity in relationship to budget and operational efficiency, adjusting as requiredoCollate and analyze data of direct costs to make recommendations to CFO on single service agreements based on pricing and margins oAdjust billed accounts for patient responsibility for package prices, SPCs, and market basketoPlanned and managed budget for 3 departments/ 7 cost centers ($6.5 million) reducing budget year over year including reduction of budget by $700,000 for the 7 cost centers for FY21oFacilitate and chair both hospital’s Risk Management teams, including standardization across the system of process flowoUsing Lean, led 8 process improvement A3’s including changing how we schedule and authorize all exams, increased throughput of registration, and redesigned the PT operationsoUsed the C.School boot camp I co-developed at Stanford to increase POS collections by 33%, increasing dollars collected by $1.3 million between FY16 – FY18 maintaining increased level of collections to tier I tier II targets for 4 yearsoIncorporated decentralized registration areas to increase the span of control from two registration areas to eight at Porter, from 2 areas to 3 at Castle Rock, from 3 to 5 at Parker focused on improving operations and standardizationoEvaluate avoidable write offs looking for trends and opportunities to increase revenue

Project ManagerPatient Access Services (PAS)•Hand-picked from managing operations to utilize skills in Lean Methodology coupled with Design Thinking for successful implementation of multiple projects•Team Lead: Business Services opening the South Bay Cancer Center, including the development of a new registration process, Universal Registration•Co-Lead: Revenue Cycle Pillar opening the Neuroscience facility. Coordination of Hospital and Clinic registration processes to create a new check in process, Centralized Check-In•Team Lead: Successful development and implementation a proactive Financial Counselor model •Responsible for PAS roles in opening a new Main Hospital•Using Design Thinking co-developed and led multiple Cash School Boot Camps. Created an action plan that increased cash collections at the point of service for the Revenue Cycle•Participated in multiple site visits, 3P projects, and integration of new technology such as e-registration, and Real time location system (RTLS)•Other projects as assigned

Assistant Clinic Operations ManagerCancer CenterStarted as a Registration Specialist in 2005 and was promoted to Surgery Scheduler, Authorization Specialist, and finally to an Assistant Manager in 2011 • Co-manage five Disease Groups • Manage the performance of 20 + employees for five specialty departments• Manage and coordinate Clinical MA with direction of physicians accordingly• Coordinate training of Epic applications for all clinical and clerical staff• Responsible for the development and implementation of various programs that improve the operations of the clinic• Manage information utilizing appropriate manual or electronic systems• Implement changes based on data analysis related to productivity, quality control, and desired outcomes• Manage and order medical and non-medical supplies needed for daily operational use• Assign staffing for coverage and assign room allocation for the Cancer Center on a daily basis

Master Of Business Administration - Mba, Finance, General, 3.86

Bachelor Of Science (Bs), Business Administration, Minor In Human Resource, 3.73