Jeff D. Email & Phone Number

Spartanburg, Sc, Us

Responsible for strategy, visioning, management, and operations for IT, field, and customer services.

Greenville, Sc

Courses taught: MIS, Operations Management, IT Project Management, and Computer Design/Organization.

Wellford, South Carolina

Responsible for IT operations, Customer Service operations, and other duties as needed.

Managed and developed a customer-focused team of network engineers and help desk staff. Reported directly to CTO and President. Served as senior IT management representative for numerous contract clients in both public and private sectors. Collaborated with client management teams, providing IT vision and budgeting aligned with company strategy. Assisted clients with development of IT staff, operations, policies, and procedures. Designed and managed the implementation of effective technology solutions ranging in scope from small business to global concerns. Performed needs and compliance assessments for potential clients. Managed client relations with Digital-DNS as well as other IT specific vendors.

Managed day to day operations of Internet Service Provider spanning the Southeastern US, with thousands of customers ranging from Residential Dial-Up to ATM/T3 access. Managed large RedHat Linux server environment including Apache Web hosting servers and RADIUS authentication servers. Worked extensively with Cisco 720x VXR and Lucent TNT access aggregators. Provided strategic infrastructure plans and budgeting. Managed all Network Operations and Technical Support staff.

Masters Of Business Administration, Management Information Systems, General

Summer Program, Management Information Systems, General

Ba, Business Administration