Jeff Edelson Email & Phone Number

Quincy, Ma

Responsible for all aspects of client onboarding projects including event management. Provides formalized, continuing work direction and leadership to project managers and assigned programs, including schedules, assignment of work and review of individual project efforts. Resolves problems and makes decisions based on reasonable analysis of information, needs, objectives, alternatives and consequences. Utilizes established project standards, procedures and quality objectives. Develops and defines project strategy. Approves time and cost estimates, project plans, budgets, ongoing costs, schedules, resources, scope, risk and issues for all projects. Provides visionary guidance to assist those making strategic decisions regarding project priorities, staffing assignments, and budget. Reviews progress and status of all projects. Ensures that all customer expectations and quality standards are adhered to. Creates an environment and a process by which the project will be successfully delivered. Ensures there is balance and integration of all components of delivery, strategy, process, people, technology, data, and application.

Self employed as a Strategic Business Solutions consultant specializing in Financial Services. Providing professional services to Witness Enterprise Solutions in Atlanta, GA. Contracted on an engagement in Chicago with ABN AMRO, providing the critical expertise needed to successfully measure and manage a range of front line, service and operations capacity issues resulting in key workforce management recommendations. Workforce Optimization services provided include extensive process and operational analysis, metric definition, staffing analysis and excess capacity identification, process re-engineering and identifying opportunities for cost reduction. Also provide relationship management, project management, organizational design, and on-demand staffing capacity forecasting models. Develop and present findings and recommendations to Sr. Management team at various checkpoints and upon project completion.