Jeff Hunt Email & Phone Number

• Handle incoming domestic and international customer calls/quote requests and suggest appropriate product based on contracted price, warranty and customer requirements. • Use consultative selling techniques to provide leads for sales personnel. • Actively participate in service issues to ensure customer resolution and satisfaction.• Communicate with Production, Planning and Shipping Departments regarding order fulfillment and order processing.• Interface daily with internal partners to ensure accurate invoicing and payment application.• Coordinate logistics and generate international, federal and state compliant export documentation.• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.• Commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in numerous performance evaluations.• Recognized for initiative to develop new hire customer service training program.• Participate in evening and weekend on-call rotation.