Jeff Loper Email & Phone Number

Pebble Beach, California, United States

Pacific Grove, California

Pacific Grove, California

San Marcos, California

Carlsbad, Ca

Carlsbad, Ca

•Motivated, trained and disciplined employees to maximize performance.•Scheduled staff hours and assigned duties.•Investigated and resolved complaints regarding food quality, service, or accommodations.•Scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.•Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities.•Monitored food preparation methods, portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.•Handled cash in an accurate manner and prepared deposits.•Managed budgets and payroll records, reviewed financial transactions to ensure that expenditures are authorized and budgeted.

San Diego, Ca

•Greeted guests in a timely and professional manner.•Enthusiastically and appealingly described food and drink specials to guests.•Managed bar inventory, restocked supplies and placed orders.•Followed all safety requirements for alcohol service.•Trained staff on restaurant practices, customer service standards and productivity strategies.•Processed cash and credit card payments. •Received beverage orders from serving staff or directly from guests.

Yorba Linda, Ca

•Worked directly with Food and Beverage and Maintenance to achieve successful events and customer satisfaction.•Scheduled proper staffing for events.•Ensured customer satisfaction by paying close attention to the customers’ needs and problem solving efficiently.•Collected contracts and deposits for all events.•Organized and maximized tee-sheets. •Created cart signs, scorecards and rules sheets.•Coordinated prizes, gift bags, hole-in-one insurance, and hole sponsors. •Coordinated player counts and times with Food and Beverage.