Jeff Daniel Email & Phone Number

Atlanta Metropolitan Area

Atlanta, Georgia, United States

• Supporting customer SaaS platform for application development
• Building custom cloud environments for mobile application development
• Migrated customer to new platform to newSaaS release
• Worked on platform hardware and software consolidation via company acquisition, merging technologies to a single platform.
• Provided support to clients testing iOS and Android devices in Cloud Environments
• Monitor and respond to support tickets via Zendesk, meeting customer responsiveness Service Level Agreements (SLAs); communicate customer issues

Covington, Georgia, United States

• CRM software to set up appointments with potential and current customers to input and maintain data.
• Applied 15+ years of consultative sales and customer service to match customers with products that suited their needs
• Tailored sales approaches and techniques to specific clients needs to increase marketing effectiveness.
• Demonstrated vehicle functionality and explained options, and explained costs associated with purchase.
• Upsold and maximize sales by making vehicle and service recommendations tailored to the customers needs and preferences.

Atlanta Metropolitan Area

• Pitch product and services to new clients in phone, email and face-to-face scenarios
• Conduct calls and build relationships with new and existing clients
• Used pitching and communication skills to acquire 20+ new clients, increasing the company's sales by 10%
• Work closely with my National Sales Managers to ensure proper onboarding and support of clients.
• Meet sales goals using relationship based approach which increased new product sales

Mcdonough, Georgia, United States

• Followed up and responded to warm Internet leads on new and pre-owned vehicle availability, price, and options.
• Responded to telephone, Internet Leads, Chat and in-person requests for more information.
• Scheduled prospective customer appointments to direct sales traffic to dealerships.
• Developed and delivered engaging sales presentations to convey product benefits.
• Built and strengthened long-lasting client relationships based on providing a solid customer experience.
• Listened to the needs of customers and recommended automobiles and accessories that met their needs.

Comptia A+, Google It Support

Business Administration, Management And Operations