Jeff B.

Jeff B. Email and Phone Number

Consultant Associate - Transitional @ Turnberry Solutions
Topeka, KS, US
Jeff B.'s Location
Topeka, Kansas, United States, United States
Jeff B.'s Contact Details

Jeff B. personal email

n/a
About Jeff B.

Experienced IT Service Desk Analyst with a demonstrated history of working in the banking and IT industry. Skilled in HTML, C#, Visual Studio, and Troubleshooting with a MTA certification. Strong operations professional, graduated from Centriq Training in 2016 and Wichita Technical Institute in 2019.

Jeff B.'s Current Company Details
Turnberry Solutions

Turnberry Solutions

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Consultant Associate - Transitional
Topeka, KS, US
Jeff B. Work Experience Details
  • Turnberry Solutions
    Consultant Associate - Transitional
    Turnberry Solutions
    Topeka, Ks, Us
  • Capitol Federal® Savings Bank
    It Service Desk Analyst
    Capitol Federal® Savings Bank Jul 2018 - Present
    Topeka, Kansas Area
    Provides Help Desk troubleshooting and support by responding to queries via phone, email, and remote access.Supports and resolves Level 2 escalations from IT Service Desk Technicians.Maintains an ATM network by monitoring ATMs in real time and responding to changes in status, resolving issues and escalating to second level support as necessary.Transmits and receives data files from various internal departments and external agencies for job processing.Prepares customer statements and other documents for mailing and distribution.
  • Maximus
    Eligibility Specialist - Kancare
    Maximus Sep 2017 - Jul 2018
    Topeka, Kansas
  • Alorica
    Technical Support Advisor
    Alorica Jan 2017 - May 2017
    Topeka, Kansas Area
    Provided technical support assistance for iOS products for a Top 5 Fortune 500 company. Resolved various customer issues pertaining to hardware, software, replacement of product and general customer questions. Set up appointments for local stores and authorized service providers, availability permitting. Received a 100% customer satisfaction rating for the current month of April, a 95.4% satisfaction rating for the month of March, and a 96.4% rating for Q1 of 2017.
  • Convergys
    Technical Support Representative
    Convergys Apr 2016 - Dec 2016
    Olathe, Ks
    Assisted in over-the-phone and online troubleshooting for customers of the QuickBooks Online product. Provided troubleshooting of common and explicit customer issues using database tools, LogMeIn screen sharing capability, and expert knowledge of QuickBooks Online. Consistently delivered excellent customer service to each customer by ensuring that each issue is resolved promptly and thoroughly, and treating each customer as a person and not a number.
  • U.S. Department Of Veterans Affairs
    Human Resources Clerk (Staffing)
    U.S. Department Of Veterans Affairs Dec 2014 - Sep 2015
    My responsibilities included assisting in the hiring process of new employees, Microsoft Excel data entry,daily and weekly report generation, among others.
  • Fidelity State Bank And Trust Co.
    Bank Teller
    Fidelity State Bank And Trust Co. Feb 2014 - Dec 2014
    Topeka, Kansas Area
    Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
  • Us Navy
    Fire Controlman
    Us Navy Jan 2010 - Feb 2014
    Fire Controlmen provide system employment recommendations; perform organizational and intermediate maintenance on digital computer equipment, subsystems, and systems; operate and maintain combat and weapons direction systems, surface-to-air and surface-to-surface missile systems, and gun fire control systems at the organizational and intermediate level; inspect, test, align, and repair micro/minicomputers and associated peripheral equipment, data conversion units, data display equipment, data link terminal equipment, print devices, and system related equipment; make analysis for detailed systems, computer programs, electronics, and electronic casualty control; and operate associated built-in and external test equipment; load, initialize, and run pre-programmed diagnostic, performance and testing routines for digital computer equipment, digital subsystems, digital systems, and overall combat systems.

Jeff B. Skills

C# Html Visual Studio Css Microsoft Office Customer Service Html5 Sql Javascript Asp.net Mvc Bootstrap Troubleshooting Jquery Management Writing Photography

Jeff B. Education Details

Frequently Asked Questions about Jeff B.

What company does Jeff B. work for?

Jeff B. works for Turnberry Solutions

What is Jeff B.'s role at the current company?

Jeff B.'s current role is Consultant Associate - Transitional.

What is Jeff B.'s email address?

Jeff B.'s email address is jeff.bohnenblust@va.gov

What schools did Jeff B. attend?

Jeff B. attended San Diego Global Knowledge University, Wichita Technical Institute, Centriq Training.

What are some of Jeff B.'s interests?

Jeff B. has interest in Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Jeff B. known for?

Jeff B. has skills like C#, Html, Visual Studio, Css, Microsoft Office, Customer Service, Html5, Sql, Javascript, Asp.net Mvc, Bootstrap, Troubleshooting.

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