Jeff Cagle Email & Phone Number

St Paul, Minnesota, United States

Greater Minneapolis-St. Paul Area

• Continue to run the daily Copy Center operations in addition to serving as the editor of the department’s internal employee newsletter, Revenews, and coordinate purchasing and inventory.
• Lead the department’s online content Revenews team.
• Plan and write feature articles, including department-wide events and activities.
• Collaborate with writers, edit articles, and provide constructive feedback.
• Coordinate with graphic designers and photographers to format photos and graphics.
• Format and publish Revenews using Microsoft SharePoint and promote publication to all employees.

Greater Minneapolis-St. Paul Area

• Ran the daily Copy Center operations to meet requested deadlines, and maintain usage reports for the Financial Management Division and outside vendors.
• Provided Copy Center services for employees, as well as technical and analytical printing expertise.
• Acted as liaison in negotiations with vendors for Copy Center-related purchases and contracts.
• Promoted department brand and plain language style guidelines to all employees using Copy Center services.
• Created and updated budgets for fiscal year analysis for the Copy Center.
• Maintained and monitored Copy Center SharePoint site.

Greater Minneapolis-St. Paul Area

• Performed data entry of various tax returns and forms from external customers while interpreting tax laws, policies, and procedures.
• Collaborated with supervisors in different units to meet deadlines for refund distribution.
• Interpreted notes and other information from both professional and self-tax preparers.
• Provided detail-oriented analysis on all processed tax returns for division supervisor.

Woodbury, MN

• Provided customer service support for various clients in sales and nonprofit.
• Answered phones using multiple lines to engage in sales conversations, scheduled appointments and reminder calls, and answer customer and clients praises and concerns in a calm, professional demeanor.
• Created and sort customer and client paperwork using Microsoft Word, Excel, and Outlook software applications.
• Organized and file various client paperwork in medical files at health care location.
• Performed data entry on various paperwork and assignments for client company.

Edina, MN

• Gathered, wrote, and disseminated frequent travel information for drivers in Minnesota, Iowa, North Dakota, South Dakota, and western Wisconsin in traffic operations center.
• Provided travel analysis to customers on social media and proprietary software program.
• Collaborated with other editors, public information officers, and broadcasters to report traffic hazards and other events impacting travel.
• Multi-tasked by listening for traffic updates, operating multi-line phone and updating traffic site and social media page with congestion updates, incidents, travel times, road hazards, and other events.

Greater Minneapolis-St. Paul Area

• Conducted marketing campaigns during popular sports events and collaborated with other brand ambassadors, pedi-cab drivers, and major retail clients to promote client company.
• Distributed product samples to consumers outside of sports stadiums and promoted customer brand to target market at Target Field, TCF Bank Stadium, and Mall of America Field.
• Provided unique service for sports fans at events to promote and enhance brand integrity of client company.
• Conducted inventory analysis in warehouse to ensure accuracy and comply with company standards.

Owatonna, MN

• Researched, gathered, and wrote daily news stories in Associated Press style covering education, health, state and local government, breaking news, and other general assignment.
• Organized enterprise stories about complex issues that impacted Steele County residents and then collaborated with editors and other reporters on headlines, photography, and page layout and design.
• Met daily and weekly deadlines set by managing editor.
• Developed local angles and led coverage of the Republican National Convention in 2008 for eight sister publications.
• Conducted computer-assisted research on legal issues and other background information for stories.

Grantsburg, WI

• Wrote and edited a variety of weekly stories covering local government, crime and courts, education, and other general interest topics.
• Collaborated with editor and news staff on weekly page layout and design.
• Updated news content on newspaper website weekly and sometimes daily for breaking news.
• Provided newspaper outreach to community events and groups
• Debated Fox News Channel’s Bill O’Reilly on media ethics during an appearance on “The O’Reilly Factor” at Fox News Studios in New York in 2006 to provide lively and entertaining programming.

Mankato, MN

Minneapolis, MN

• Organized incoming and outgoing mail and packages and delivered them to company employees.
• Performed administrative tasks using computer software like Microsoft Word and Microsoft Excel.