Jeff Cangas Email & Phone Number

Dallas, Texas, United States

• Manage multiple departments (network, freight forwarding, dedicated services with six operations managers with 450-500 drivers) and ensure continuity in efficiency of service
• Lead strategic planning, budget, and P&L for the dedicated services department. Design policies to improve efficiency of operations and stimulate growth
• Create and implement cost-cutting measures that drive annual revenues towards growth
• Control costs in office supplies, employee salaries, claims and damages pay outs, office cleaning services, and technology equipment (laptops and tablets for ops managers)
• Solve contracted driver recruitment and retainment issues by implementing competitive driver pay minimums for each vehicle type by increasing customer billing. Filled more driver positions through an improved system.
• Negotiate customer contracts to secure better bill rates.

• Managing a sales pipeline and keeping up to date information on all current and prospective clients
• Prospecting new opportunities through email marketing campaigns, cold calling over the phone and in person, and networking through relationships built with past and present clients
• Gathering information from customers and learning their needs as well as the challenges that they face when recruiting
• Finding the best possible solutions for clients and securing orders

Texas

• Ensured efficiency and productivity by regularly updating processes and promoting cohesion within the company's various departments. Continuously finding means for improvement through company and customer analysis.
• Responded to and processed any high volume or key account requests for bids. Negotiating rates with customers as wells as independent drivers to ensure mutually beneficial pricing.
• Ensured contracted driving force, dispatch office, and CSR/order entry processes withstood forecasted growth.
• Reviewed key performance indicators (KPI), sales data, and efficiency metrics to make any necessary changes to operating procedures.
• Collaborated with the owner and the Vice President to create processes for storing, picking, pulling, sorting, and cross docking freight following the acquisition of a warehouse. Determined space acquisition and.

• Recruited, hired, onboarded, trained, and managed top-performing sales team.
• Planned, created, and implemented an efficient sales process to reach as many potential customers as possible. Defined the company's sales methodology.
• Assigned and reviewed sales strategy for sales team to ensure efficiency and efficacy of customer interactions.
• Tracked and analyzed sales team performance through specific KPIs and CRM entries.
• Built and promoted strong, long-lasting customer relationships by understanding their needs.

Fort Worth, TX

• Delegating tasks to my team in order to ensure efficient and effective daily branch operations.
• Managing and maintaining accurate and adequate branch inventory through weekly and monthly cycle counts.
• Ensuring the timely delivery of all products. This includes ordering products from vendors or distribution centers as well as sorting and shipping on our local trucks once they have arrived and have been processed at.
• Attending conferences, trade shows, and trainings in order to remain up to date with the latest product developments and company initiatives.

Greater Denver Area

• Grow customer base through new customer acquisition as well as existing account growth.
• Managing the needs and requirements of clients by creating custom inventory management systems.
• Scheduling and executing sales presentations for both new and existing customers. This would be created on an individual basis in order to personalize my approach to each customer’s specific needs.
• Managing time effectively and engaging in at least 75 interactions per week in order to build a strong book of business.

Unfinished, Management Information Systems & Business Analytics

Unfinished, Business Administration And Management, General