Jeffrey Henry Email and Phone Number

Created successful online small business focusing on the sports memorabilia market. Quickly became a Top Rated Seller on eBay with 100% customer feedback scores using market analysis, budget optimization, & excellent customer service.

Successfully over saw complete rebranding to incorporate 2 brand new dining concepts. Changed previous QSR concept to full service dining. Immediately boosted online reviews and upgraded staff. Oversee all aspects of the restaurant including hiring, scheduling, training, ordering, and all financials.

Returned to Fat Chance Entertainment to prepare for my transfer Fat Chance Food Hall as General Manager.

Oversee all daily business operations including front and back of the house, all ordering, hiring, training, & inventory. Implemented strategies that increased sales to become the top seller in the company with the lowest labor percentage & food cost. Generated marked improvement in online reviews & scores through quality control, process management, & generating public awareness.

Responsible for managing and organizing daily restaurant operations for staff of over 50 employees while exceeding guest expectations. Duties include inventory management, scheduling, managing large events, training and assisting in on-boarding new employees, cost controls, and keeping property up to code for inspections.

Responsibilities included maintaining and growing entire portfolio of high profile business clients through expert customer relationship management. Expert at marketing both business and consumer bank deposit and credit products to new clientele while retaining and growing current portfolio. Created and delivered sales presentations to potential clients and upper management. Coordinated branch sales strategy. Lead regular sales meetings. Provided training on bank products and sales/service issue.Maximized wallet share of each client through portfolio analysis and customer relationship management.Provided training and on-the-spot coaching for all platform personnel while assisting in all complex transactions.Ensured sales-related processes were in compliance with all laws/regulations and bank policies/procedures.Participated in community events which increased exposure of the bank and the branch while growing clientele

Consistently met and surpassed sales hurdle as one of the top sales performers in the western region.Responsible for maintaining and growing entire portfolio of high profile business clients through expert customer relationship management.Consistent delivery of world class customer service as demonstrated by outstanding independent survey scores.Preparation for management position includes leading team morning huddles and training incoming branch staff in sales and operations.Expert at marketing both business and consumer bank deposit and credit products to new clientele while growing current portfolio.Create and deliver sales presentations to potential clients, co-workers, and upper management.

Secured deal for company to become an official supplier of Jeld-Wen products at a discounted rate. This increased the profitability of each sale while bringing in the household brand name and lifetime warranty of one of the largest window and door manufacturers in the world.Developed company's first complete marketing program from the ground up. Once implemented program quadrupled call monthly sales and call volume.Designed and implemented sales training program for contract negotiations, appointment setting, and making on-site presentations of company's products and services.