Customer service always precedes company success so if a company fails to invest in the former, they will not achieve the latter. I've been blessed to lead teams in private industry, public service, in large companies, and in small companies. While working through various industries such as transportation, public health, technology, and utilities, The teams I've managed operate under 3 ideas:1. know what service we want to provide2. know what service our customers expect, and mind the gap3. outdo expectations by 1% each time
Listed skills include Project Management, Management, Leadership, Crm, and 18 others.