Building and managing bespoke-to-SaaS ticketing and events solutions by leveraging generative AI, ticketing APIs, and other technologies.

Developed strategy and managed execution of enterprise digital innovations for 60+ expo and conference events over eight diverse industry verticals, ranging from fashion to construction to manufacturing. Collaborated with executive stakeholders in each industry vertical, enterprise technology team, and central services to discover and deliver new revenue streams.Highlights:- Generated 18-month roadmap for event technology used at 60+ live events- Drove cost saving program to remove redundant 80% of technologies across all verticals- Increased target market by 15% for core offerings based on data analysis

Owned the product roadmap for suite of Software-as-a-Service (SaaS) ticketing, streaming, and marketing tools for live event organizations. Controlled the strategic direction of all B2B2C and internal products. Worked closely with engineering, operations, sales, client success, marketing, and clients to fully scope, test, and launch all product improvements.Highlights:- Increased SDLC release efficiency by 10%- Planned and executed a feature release strategy to increase the average size of active clients- Led the build of a distributed commerce product line for a new market segment- Implemented a product-led strategy and framework to fuel company growth

Created the online ticket lottery startup used by clients like Hamilton, Springsteen on Broadway and The Book of Mormon.Highlights:- Developed the first SaaS ticketing lottery on Broadway- Supported the scaling for 25x user growth in 3 years, which brought in a 282% growth in primary revenue stream- Integrated services into high traffic Hamilton mobile app- Led cross-functional hybrid teams in India, Russia, and across the US

Created the technology department for one of Broadway’s largest theatre chains. Implemented the physical and organizational framework necessary for the creation of a new department.

Managed multiple teams throughout the load-in/opening and day-to-day operations of 11 multi-million dollar Broadway productions, as well as the filming of the Oscar-winning feature film Birdman and several commercial/TV shoots.