- Designed and built technical assets and Figma prototypes as a consultant for the Microsoft Viva Marketing team that have been used by senior executives, product managers, technical field and marketing engagements.- Worked with Product Managent to create compelling product scenarios and personas to demonstrate key product features.- Provided pre and post-production support for major live and virtual events including onsite support and training on best practices.- Created a software deployment strategy and best practices for internal PC deployments to best support client project requirements.- Designed and deployed a managed office network to support business operations.- Managed new hardware procurement strategy.- Provided technical and operational training to team members.

- Full time consulting assignment to Microsoft.- Created product and feature demos for Microsoft 365 components including Windows Client, Office 365, Outlook, Cloud Security and Mobile scenarios for use at Tier 1 (10,000+) keynotes and events supporting key executive presenters.- Planned and executed the onsite logistics, support and management of keynote demos at major Microsoft events internationally for key executives including contingency planning, international shipping logistics and equipment management and deployment at these events.- Collaborated with Product Managers to create and present key product messages via Storytelling narratives and use case scenarios.- Worked on creating and editing web content and social media campaign assets and product/feature demo videos. - Provided technical consulting and on-site support for the filming of key advertising campaigns.

- Technical product management of the Windows 10 Anniversary update release focusing on key product features and scenarios for product demonstrations.- Worked with engineering team leads to identify and develop product demonstration scenarios and requirements.- Developed and executed training on new product features and hardware deployments at strategic events in the US worldwide for vendors and event staffers. - Technical management of identified demonstration features for major marketing events for the Windows demo team. This involved the end-to-end lifecycle management of testing, scenario development, identification of best practices and the build and deployment of features in preparation for the creation of resources for the PR and Marketing teams.- Created and delivered new feature demonstrations and scenarios to key stakeholders and senior management.

- Event technical lead for numerous high profile tier 1 events and keynotes including the Windows 7, 8 and Windows 10 product launches, CES and major internal and external Microsoft events and conferences including BUILD, TechEd, Worldwide Partner Conference, Game Developers Conference.- Event Technical Lead for the Microsoft keynote at CES 2008-2012. Worked with engineering, product marketing and product management teams to create and deploy impactful product demos at events.- Executive Level technical event planning and support at events for current and former senior Windows executives. Worked with Product Management teams, Marketing and Engineering to ensure the success of product demos from both hardware and product messaging areas including troubleshooting prototype hardware and custom branch builds for specific features. - Researched, planned and implemented and maintained a lab system and custom scripts for image creation, deployment, testing and management. - Defined and implemented systems and processes including best practices for hardware and image builds. This has enabled us to over triple our variety of hardware supported in just one financial year.- Managed an inventory of over 300+ active hardware devices including creating and implementing process for end to end life-cycle management spanning procurement, inventory management, troubleshooting, image build/deployment and product retirement.- Provided overall resource management and planning for our major events. This includes the resource allocation, shipping, logistics, technical planning and risk planning for over 500 individual PCs which needed to travel across the US and Europe in both parallel and back to back events while having content refreshed between events.

- Created, conducted and delivered partner readiness and development programs for Windows readiness and deployment. The success of this training led to the invitation to represent Microsoft at various industry, partner and customer engagements and the delivery of partner readiness content at a regional level. - Provided solution oriented support for enterprise customer engagements.

- Conducted infrastructure/supportability reviews for Exchange Sever 2000/2003 customers and delivered Security and Active Directory Healthcheck offerings to major enterprise customers.- Proactive deliveries of OS security topics to customers like Western Digital, DHL and ExxonMobil.

- Event Technical lead and keynote demo presenter for the various major events including the Office System 2003, Windows Server 2003 launch and various Windows and Office events.- Worked with a US Partner company (Interknowlegy) to develop and deploy a conference management and attendee communication solution.- Organized and delivered product focused training for customers and partners on Windows 2000 Server, Windows Server 2003, Exchange 2000/2003, ISA Server 2000 and Windows XP and Office XP. - Drove several key customer deployments including a 3000 seat collaboration solution for a state government and worked with Microsoft Consulting Services to architect and deploy a complete Intranet solution including Active Directory, Exchange, Windows Server and SharePoint.