Jeff Morgan Jr. Email & Phone Number

Shelton, CT

- Successfully managed a portfolio of enterprise accounts, overseeing and optimizing over $1,000,000 in Annual Recurring Revenue (ARR) as the dedicated operations and onboarding specialist.- Pioneered process improvements by developing and implementing automated scripting for a critical job function, resulting in substantial time savings of 20+ company.

Shelton, CT

- Managed 100+ vendor and retailer onboardings- Hosted various weekly meetings with clients to address open issues and onboarding goals- Created and maintained an ongoing support schedule to efficiently manage customer requests in a timely fashion- Updated and managed multiple Asana projects with up-to-date information and process updates to grant clients.

Shelton, CT

- Reached potential prospects and decision-makers in potential companies through email campaigns, LinkedIn, and cold outreach.- Learned and became proficient in eCommerce platforms such as ShipStation, Shopify, Magento, Netsuite, and BigCommerce.- Utilized applications such as OneNote, Slack, Outlook, HubSpot, Excel, Zoom Info, GoToMeeting, Zoom, Asana.

Orange, CT

- Aided associates or customers looking for assistance with; customer service, returns, store policy, or service desk organization.- Trained new staff members on the point-of-sale checkout procedure.- Cross-trained new employees to cover various store departments.- Organized and maintained the front desk and queue line of the store

Brooklyn, NY

- Assisted in organizational upkeep of the office by manually filing and digitizing data into Excel spreadsheet.- Ensured that all potential job applicants had updated OSHA cards and other necessary certifications/licenses prior to interview.- Updated current employee’s files with changes of address and newly acquired certifications.- Provided customer.

Bachelor'S Degree- Cum Laude, Business Administration And Management

General Studies