Jeff Fraser Email & Phone Number

Greater Toronto Area, Canada

Toronto, Canada Area

Grew relationships with our top accounts by providing best in class quality, efficiency and positive ROI in a B2B environment. Used relationship selling approach in identifying customers’ challenges to uncover solutions, new sales opportunities, increase customer loyalty and drive continued growth.- Developed and maintained relationships with stakeholders.

Markham, Ontario

Worked closely with clients, distributers, manufacturers as well as international internet providers to monitor, diagnose and resolve video equipment and network issues. Provided 'white glove' service to our customers while acting as a problem solver behind the scenes in a technical environment. My key mandate was to increase product and service adoption.

Toronto, Canada Area

Provided technical, sales and general client support on audio and web collaboration products and services. Also provided statistical reporting an analysis to management with regard to Helpdesk operations. Mentoring and training new consultants.Also responsible for supporting resellers and their clients in the same capacity while maintaining brand integrity.

Provided technical, sales and general client support on audio and web collaboration products and services. Also provided statistical reporting an analysis to management with regard to Helpdesk operations. Mentoring and training new consultants.Also responsible for supporting resellers and their clients in the same capacity while maintaining brand integrity.

Toronto, Ontario, Canada

Provided customer support to financial professionals seeking regulatory (re) certification by assisting with course enrolment and troubleshooting technical issues with online courses. Assumed responsibility for call escalations, provided guidance to Support Reps, identified process conflicts and recommended solutions.Reformatted and built out internal.

Toronto, Canada Area

Responsible for all day-to-day operations of a high end personal and home product storein Toronto’s Queen’s Quay Terminal. Moved location back into a state of profitability bystreamlining inventory levels and overhauling and actively targeting our customer loyaltyprogram members. Improvements in employee talent and practices resulted in a more focused and.

Markham, Ontario, Canada

Portrait and product imaging services for business and private clientele. Project management from concept to finished product. Digital imaging services as well as traditional photographic printing such as platinum, palladium and silver gelatin.