Jeffrey Friedman, A-Csm Email & Phone Number

Florida, United States

Manage the begin to end for cross-functional security programs and projects across the enterprise. Responsible for all aspects of vendor management for security tools, including negotiating, integrations and internal training. Communicate and escalate to senior management the status, risks and dependencies with current initiatives and within backlog grooming.

Managed the cross-functional security projects as prioritized by our CISO Organization. Standardized processes by which Security Team Projects were planned, performed and measured. Coordinated planning around Security Risk Assessments and M&A Integration interviews and discovery.

Managed a portfolio of complex projects and initiatives across multiple functional areas, including IT Infrastructure, Engineering and IT Security and Compliance Teams. Managed all aspects of the project life cycle, including resource allocation, financials, success criteria and risk management to ensure the on-time delivery of projects that stays within budget. Provided regular status reports and serve as representative of project at weekly Scrum of Scrums. Ensured that projects and programs are proceeding according to scope, schedule, budget and quality standards. Provided mentoring and leadership to the team in adhering to new PMO standards and to milestones they have committed to reaching.

Trenton, Nj

Coordinated planning meetings with divisional team members to document a beginning to end process for how the data is entered and its relationships to other tables. Created and distributed design specifications for reports. Created and modified project plans based upon feedback from specifications. Developed reports and studies across multiple systems and databases to support the state's Criminal Justice Reform Act. Coordinated the change management process from development to production. Trained and advised others in organization on best practices for using WebFOCUS.

Managed all aspects of large federal accessibility solutions contract, including staffing, budgeting and the analysis and selection of a project management tool and administering Jira and Confluence to help manage all aspects of the projects associated with the business. Converted paper accessibility audits to published audits in Confluence saving auditors between 25-50% of their time in copying and pasting into multiple word documents. Converted internal document repository from Dropbox to SharePoint, saving the company money each month in unnecessary licensing when licenses for Office 365 were already purchased for all employees. Customized Jira and Confluence to meet the business needs and trained staff on how to use the tools both with and without the use of Assistive Technology tools. Setup Team Calendar in Confluence to track availability of staff and upcoming audits. Conducted weekly status and planning meetings with multiple teams to ensure that progress is being met according to contract terms. Coordinated with internal Project Leads about availability of staff for upcoming audits and used this information to organize audits for client sites and applications. Assisted audit team with performing accessibility audits per WCAG 2.0 A and AA and Section 508 Standards.

Provided complete consulting solutions for WebFOCUS Software package and RDC QuikMetrix. Performed a customized on-site InfoAssist training session for developers and end-users. Certified in performing complete consulting and mentoring for clients in WebFOCUS Performance Management Framework, including the creation of metrics and dashboards. Created technical documentation for installation, implementation and end-user interfaces of RDC QuikMetrix.

Managed a staff of 6 direct and 51 indirect professionals based out of two locations for the release of 4 software products and multiple releases of each. Reported to the VP of Product and Operations. Supported a division of over 140 employees who performed all application development testing, mobile testing, beta testing, new feature testing, penetration testing, accessibility and location intelligence product management and testing, and globalization of software and internal configuration management. Served as the Accessibility Subject Management Expert to ensure that all end-user tools, HTML and PDF output formats conformed with Section 508 standards and were properly tested with Assistive Technology tools.Negotiated software purchases and retainers for services that saved company an average of over 25% of original quote prices.Organized the purchase of a test management tool for the Quality Assurance Team to use for online test case development and test results management.Initiated the implementation of Agile Methodologies across multiple development teams in the organization and served as Scrum Master for multiple teams.Increased automation of software by 150% in last year and improved the reporting of manual testing.Designed and managed the implementation of divisional management application with internal product in both test and production environments with data from internal bug tracking system and test management tool.