Jeffrey Mccrary Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

- Managed the onboarding projects of 50+ new customers - Involved building their accounts in the back end of our platform - Confirming contracted products with Sales, Engineering, and Product - Adding contracted products - Confirming proper account setup and connectivity to Bandwidth’s Core systems - Met with new customer teams and sales personnel to initiate project and build out a project plan with timelines, objectives, milestones, and operating procedures for phases of the project - Passed proper onboarding and technical documentation for the customer to begin development stage - Trained them on how to utilize the platform and engage myself for support but also long term support channels - Set up a regular cadence of touch-points via support tickets and video meetings to gage the progress of the project, follow up on action items/next steps, and reset expectations if needed. - Regularly served as a dedicated support person as well as first point of contact tasked with bringing in other SMEs for technical support, compliance consulting, solution architecting etc. - Monitored the progress of the project through stages of development, testing, and moving production traffic to Bandwidth - Once all products have been tested and migration had been initiated, I moved them to closing and handed them off to long term Customer Success, TAC, and Account Management.- Maintained an ongoing education of Bandwidth’s current and future products and their processes for Implementation with customers- Regularly reported progress of current project portfolio to management, sales, product, and other stakeholders internally

Raleigh, North Carolina, United States

BDR on the Strategic Sales team responsible for prospecting new accounts, cold calling, lead generation, coordinating meetings between Account Executives, Sales Engineers, and other respective parties to generate new business with Strategic and Enterprise Level customers, including Fortune 500 and up.

Raleigh, North Carolina

Account Executive for Eastern North Carolina responsible for entire sales cycle from prospecting leads to closing deals mainly with public school systems. Account Manager for future renewals and further business with the above mentioned accounts.Project Manager and occasional on-site technician/installer responsible for coordinating project timelines, necessary materials, personnel, and overall delivery of contracted products and services.

Wake Forest, North Carolina

Managing wholesale coffee accounts: receiving coffee orders, compiling roasting orders for the coffee roaster, packaging the coffee, delivering it, and servicing the wholesale accounts in whatever other ways necessary.Packaging coffee and stocking our café with that coffee.Maintaining stock of items necessary to accomplish production responsibilities, including ordering coffee bags, designing and ordering labels, and ordering other necessary items in conjunction with the owner’s approval of purchase.I was also responsible for the stocking, maintaining, and cleaning of the coffee brewers that we supplied to several wholesale customers.Managing, fulfilling, and shipping retail and subscription orders from our website

Wake Forest, North Carolina

Managing wholesale coffee accounts: receiving coffee orders, compiling roasting orders for the coffee roaster, packaging the coffee, delivering it, and servicing the wholesale accounts in whatever other ways necessary.Packaging coffee and stocking our café with that coffee.Maintaining stock of items necessary to accomplish production responsibilities, including ordering coffee bags, designing and ordering labels, and ordering other necessary items in conjunction with the owner’s approval of purchase.I was also responsible for the stocking, maintaining, and cleaning of the coffee brewers that we supplied to several wholesale customers.Managing, fulfilling, and shipping retail and subscription orders from our website.

From time to time, I will do freelance work designing websites. Most of these have been simple informational pages for organizations and businesses, but one in particular was an E-Commerce site for a clothing company. Though I do have experience in writing code, I typically use a site builder like Wix.com for these.

Wake Forest, North Carolina

Receiving vendor invoices, matching them with appropriate proofs of purchases (receipts, Purchase Orders, etc.), and inputting them into our tracking database.Paying those vendors with approved checks from our Accounting department and properly tracking those payments electronically and with a paper filing system.Reconciling bank and credit card statements for company expenses.General help with the Accounts Payable and Accounting departments (i.e. any odd job or task assigned by these departments).Many day-to-day tasks of answering the phones, distributing mail, and filing receipts, statements, invoices, and other financial documentation.

Raleigh-Durham, North Carolina Area

Drive a snow cone truck to certain events and sell them there.Cleaning and care of truck.Counting and turning in sales and resetting cash drawer.

Columbia, South Carolina

Transporting patients in beds, stretchers, and wheelchairs to various exams and operationsProviding necessary patient care to complete these tasks

Columbia, South Carolina

Data Entry, Management, and AnalysisWebsite design, construction, and managementOn site work putting in Wireless Access Points for local South Carolina school systems

Bachelor Of Science (B.S.), Major In Biology, Minor In Psychology

Activities and Societies: Sigma Alpha Epsilon USC Chapter of Ducks Unlimited

Master Of Divinity (M.Div.), Christian Ministry