Supervise 6 residences that provide services to developmentally challenged individuals

Supervised 14 Direct Care Counselors and a Fiscal Assistant Manager and a Program Assistant Manager

Assist Director Of Children And Families Ministry with providing programming to children and their respective families

• Conducted Exit Interviews to insure visitors fully utilized services available.• Trained volunteers to conduct exit interviews.• Reported data collected from visitors daily to Office of Temporary Disability Assistance.

• Managed staff of 18-20 people providing services to developmentally disabled clients and their families.• Developed service plans with clients and families along with MSC & staff to meet clients needs.• Interviewed & hired staff to insure good matches between clients & service providers.• Liaised with families and professionals to resolve any issues.• Maintained records for billings & payroll purposes.• Worked with Quality Control to insure procedures and methods were being followed.• Led training sessions for service providers to maintain quality services for clients.• Managed programs providing services to persons with developmental disabilities• Managed staff of 10 and their assignments providing client services.• Implemented staff training to insure provision of quality services.• Developed client service plans in conjunction with client, families, MSC & staff.

• Supervised volunteers & staff including clerical, transportation, janitorial, and kitchen staff of 20 persons.• Provided services to clients including case management, family & individual counseling.• Implemented nutritional, educational, fitness & recreational programs.• Managed fiscal issues including budgets and fund raising.• Maintained accurate records of budgets and programs reviewed and assessed by sponsors and funding sources.• Advocated for clients and staff at public budget hearings.• Planned & led recreational trips to maintain physical activity & socialization among clients.

• Supervised 10-12 independent living clients dealing with mental health issues to insure household safety, proper medication intake,and mental well being.• Developed & Implemented lessons plans for 4 classes including creative writing; budgeting; poetry; and reading discussion group.