-Hired as one of the first employees to be part of the administrative start-up team of the new 200-bed Assisted Living Program.-Established the Case Management Department in the Assisted Living Program, along with procedures resulting in deficiency free surveys.-Maintain case notes, assessment schedules, and complaint log.-Responsible for all incident reports being completed and sent to the Department of Health.-Assist residents in applying for Supplemental Security Income, and… Show more -Hired as one of the first employees to be part of the administrative start-up team of the new 200-bed Assisted Living Program.-Established the Case Management Department in the Assisted Living Program, along with procedures resulting in deficiency free surveys.-Maintain case notes, assessment schedules, and complaint log.-Responsible for all incident reports being completed and sent to the Department of Health.-Assist residents in applying for Supplemental Security Income, and State Supplemental Program benefits.-Assist residents and families in applying for Medicaid, and completing the annual renewals.-Conduct tours to prospective residents and families explaining the Assisted Living Program concept resulting in numerous admissions.-Arrange for appropriate medical services.-Assist residents in setting up Medicaid transportation.-Facilitate family meetings.-Participate in quality assurance meetings.-Frequent phone meetings with the local Social Security office to ensure resident issues are resolved.-Frequent contact with Medicaid caseworkers in various counties.-Supervise and train Case Management staff.-Liaison with other departments and specialists to ensure resident's needs are met. Show less

-While working at the sister facility, Birchwood Suites, assisted with management functions weekly.-Reorganized the Case Management Department resulting in deficiency free surveys.-Ensured operations ran smoothly in marketing, housekeeping, wellness, and food services.

-Redesigned entire Case Management Department based on state regulations producing deficiency free surveys.-Managed all Case Management functions of the 87-bed facility.-Maintained case notes, incident reports, assessment schedules, and service plans for all residents.-Marketing responsibilities included assisting with tours, handling inquiry calls, and assisting with outreach, which increased the census to full occupancy.-Assisted residents and families in completing… Show more -Redesigned entire Case Management Department based on state regulations producing deficiency free surveys.-Managed all Case Management functions of the 87-bed facility.-Maintained case notes, incident reports, assessment schedules, and service plans for all residents.-Marketing responsibilities included assisting with tours, handling inquiry calls, and assisting with outreach, which increased the census to full occupancy.-Assisted residents and families in completing applications for VA benefits, and in making appropriate referrals for resources.-Assisted residents and families in completing the respective paperwork for long-term care insurance.-Facilitated monthly Resident and Food Council meetings encouraging feedback to build rapport and increase resident satisfaction.-Facilitated family meetings.-Responsible for maintaining resident personal funds.-Served as weekend administrator monthly. Show less

-Completed MDS, social service notes, and care plans.-Provided counseling and behavior management.-Completed Medicaid applications, conversions, and annual renewals.-Facilitated weekly financial meetings.-Participated in quality assurance meetings.-Wrote the facility policy for Advance Directives.-Facilitated the transition of residents onto appropriate Medicare Part D plans.-Frequent contact with Social Security, adult homes, corporate business office, and the… Show more -Completed MDS, social service notes, and care plans.-Provided counseling and behavior management.-Completed Medicaid applications, conversions, and annual renewals.-Facilitated weekly financial meetings.-Participated in quality assurance meetings.-Wrote the facility policy for Advance Directives.-Facilitated the transition of residents onto appropriate Medicare Part D plans.-Frequent contact with Social Security, adult homes, corporate business office, and the pharmacy.-Responsible for solving resident complaints, and maintaining the complaint log.-Served as weekend administrator on a rotating basis. Show less