• Put safety above all.• Comply with schedules and other directives governing the aircraft's safe operation.• Perform all Company assigned duties in accordance with Company manuals, memos, and policies.• Conduct diligent preflight planning and prepare flight plans.• Provide excellent customer service to passengers.• Ensure that the aircraft is clean and prepared for flight with all of the necessary provisions on board for the safety and comfort of the passengers.• Wear the company issued uniform and comply with the uniform policy.• Other duties as assigned by leadership.

Create flight plans, detailing flight altitude, planned route and fuel required. Communicate flight plans with ground crew and air traffic control. Pilot aircraft along planned route, during takeoffs and landings. Handle flight emergencies, Provide instruction for future pilots and pilots looking to add additional certifications.

Responsible for coordinating airline operations, managing schedules and passengers, and coordinating boarding and descending tasks. Coordinating Gates, Planes, Provisioning, Fuel, Crew, Maintenance, Ramp, Aircraft Repositioning, and Outside Vendors. Acting as a liaison between different departments, airlines, and the city.Monitor and report on issues that cause delays and ensure proper on time departures.

Continuous high % growth of the student census/ total enrollment for private college system focused on technology-oriented programs of study. Promote ITT’s mission by managing a team of inside sales representatives, an outside sales team, marketing, and the director of first impressions and ensuring the achievement of performance objectives within a high volume outbound call center environment. • Increased recruiting results by implementing management efforts to ensure attainment of goals, motivate team, and provide leadership support.• Monitored and audited calls for quality control and employee development purposes and provided feedback and training to ensure that the reps were properly selling school programs and benefits.• Conducted market analysis and worked with community officials to improve school name recognition in the area.• Obtained and continue to maintain ITT/ESIs Recruitment Presentation Certifications.

Manage the operations of a College of Business and Nursing. Negotiate contracts for outside business partnerships. Traveled 75% of the time to assist sales team in meeting sales goals. Audited employees closing techniques, and sales presentations and meetings with prospective clients or student. Motivate team members in order to increase morale, productivity and sales figures. Increased retention through an active management style. Created an active business plans through the utilization of PMI tools, to have short and long term increases in all measurable metrics and most importantly profitability. Focus on three major components of the educational life cycle, Enrollment, Persistence and Accounts Receivable. Create policies and procedures for internal and external candidates. Work with legal to create contracts and procedures for independent contractors, and National Accounts.

Managed all aspects of several high profile projects including merger, conversion, and acquisitions. Maintained a $10 Billion quarterly budget. Used Project Scope, Project Charter, as well as other PMI tools for overall project management. Chaired project meetings. Implemented new product plans. Acted as the single point of contact for clients whose business relations exceeded $500 Billion. Managed direct and indirect reports. Coordinated multiple service suppliers. Prepared monthly reports for senior management.

Managed and coordinated the activities of several business units within PFPC. Manage all activities related to the inbound, outbound and sales call center, totaling direct and indirect reports of over five hundred telephone representatives. Lead and participated in high profile projects. Supervised direct as well as indirect reports including registered representatives. Increased client satisfaction through superior customer service, increasing sales figures over 100% while lowering expenses and increasing profitability. Developed operating procedures and manuals for internal and external operations.