Jeff Pierce Email & Phone Number

Leads and manages Coveros’ Agile Transformation, Agile Coaching, and Agile Testing services, builds solutions and manages projects and accounts for federal and commercial customers. Jeff coaches and mentors leadership, team leads, teams and individuals on Agile principles and practices, improving organizational performance and product quality. Accomplishments in this role include:• Spearheaded Agile Transformation for diverse clients, including federal agencies, medical device manufacturers, and commercial software vendors.• Coached and mentored leadership, teams, and individuals on Agile principles and practices, improving organizational performance and product quality.• Managed Project Delivery, successfully releasing new and mature software product releases• Led test maturity and automation efforts for improved efficiency and quality in various industries (tax software, medical bioinformatics research platform).• Led Agility Technology Implementations: CI/CD pipelines, automated testing, and infrastructure deployment for successful launches.• Scrum Master for engineering teams delivering biomedical devices, bioinformatics research web portals, Business Information Analytics, Mortgage Insurance Risk Evaluation, and National Health Insurance Exchange development projects.• Developed and delivered Agile & Agile Testing training to hundreds of students over the last 10 years.

Directed large FT and Contract technical staff delivering QA/IM services in support of the National Cancer Institute’s (NCI) Cancer Electronic Health Record (caEHR) project to develop open source specifications and reference services implementations for a semantically-aware Service Oriented Architecture (sSOA). Managed achievement of project goals utilizing Agile/Continuous Integration (CI) methodologies to create interoperable web services, deployed on the Amazon EC2 Cloud, to work in concert with existing EHR systems and address the unique requirements of the ambulatory oncology community. caEHR also leveraged the Health Level 7 (HL7) / ISO21090 based Service Aware Interoperability Framework (SAIF) and Enterprise Conformance and Compliance Framework (ECCF) to enable broad adoption by a wide variety of stakeholders.Managed the Customer interface and collaborated with other DSLs and department leads to manage expectations and achieve customer and project objectivesDeveloped and Implemented QA strategy for Cloud Computing sSOA Web Services implementation, including test automation and Performance evaluation strategy and toolingManaged compliance validation for regulatory compliance (HIPAA, 21CFR Part 11, Section 508) and NCI CBIIT enterprise standards (SAIF, ECCF) Managed Contracts and contract deliverables, working with COTR and customers to correctly identify project deliverables and manage execution and delivery. Developed RFP responses to solicitations

Direct IT Project Managers (PMs) responsible for delivering business information technology solutions for PCAOB internal customers. Successfully manage a diverse multi-million dollar portfolio of 20+ business solution implementation projects, utilizing 10+ full time and contract PM personnel.Responsible for managing the customer interface for IT project work in a dynamic environment; defining programs and methods to ensure that customer expectations are understood and satisfied in a sustainable manner. Responsible for tracking and managing the customer portfolio, including PCAOB public website redesign, inspector information field support system, inspector information research support (EDW), firm registration, and enforcement litigation support. Responsible for ensuring that PMs adhere to the Project Management Methodology and are providing adequate status reporting, reviews, and other control tools to keep projects on track and customers fully informed of project status. Ensure that project risks are identified, tracked, and mitigated or managed to closure. Collaborate with customers, PMs, and other departmental managers in establishing project/program budgets. Previous positions with same employer include:Associate Director, IT Application Delivery Directed application and security test engineering, systems analysis, configuration management, and documentation creation pertaining to internal and external custom and COTS systems development and deployments. Responsible for internal customer management; resource and project planning and execution.

Master Of Business Administration

Activities and Societies: Phi Kappa Phi Bachelors of Science in Business Administration

Master Of Science, Technology Management

Bachelor Of Science, Business Administration

Masters Degree in Technology Management Masters Degree in Business Administration

Associate Of Arts, Business Administration

Business and Marketing

Education record

Graduated