Auto Broker
CurrentH.M. Brown & Associates is Colorado's largest auto broker, and in this role I deliver a comprehensive, individually tailored auto-buying experience for a wide roster of individual and corporate clientele. In my 20+ years of commitment to this company, I have demonstrated skill and commitment to building client relationships, leveraging vendor networks, solving supply chain problems, effectively collaborating with financial institutions, and delivering top Sales performance. I consistently place as a Medalist within the Sales division annually, performing in the top 30th percentile. In this role, I: »Consult with new and returning clients to identify needs, analyze diverse options, and provide value-based propositions featuring products and solutions customized to client need, preference, and budget. »Develop and utilize extensive network of dealers and vendors to acquire, ship, and deliver vehicles to clients. »Demonstrate high-level problem-solving abilities and can-do attitude in navigating recent supply chain issues, leveraging long-term relationships with suppliers to develop workarounds. »Maintain positive ongoing relationships with fleet managers, clients, dealers, and colleagues to support mutual success. »Facilitate leasing and financing of vehicles through extensive portfolio of options. Work with clients to negotiate warranties, gap insurance, and down payments, maximizing value to client through consultation with network of 40+ banks and credit unions.From 2003-2018 I additionally served as Detail Shop Manager. In this role I:»Oversaw auto detail shop, ensuring top-quality condition of vehicles prior to client possession. Managed three auto shop runners and handled training, scheduling, and performance evaluation. »Collaborated with General Manager to direct daily operations, support new brokers, handle building inspections, and ensure compliance with standards.