• Diagnosed and resolved technical issues with desktop computers, laptops, printers, and peripherals, ensuring swift resolution and customer satisfaction• Managed customer returns and service records via ERP and POS systems, maintaining accurate documentation and process efficiency

• Developed, debugged, and maintained applets using Scala/Java for in-house utility tool applications, improving internal Investment Traders' workflow efficiency• Optimized code bases by parsing through, identifying, and removing redundancies or depreciated function calls, enhancing overall app efficiency by 30%• Streamlined investment trading product options, reducing the need for manual alterations by up to 40% to align with current policies- Full-Stack Development through affiliated Bootcamp learning technologies such as: Java, MySQL, SpringBoot, HTML, JUnit Testing, jQuery, AJAX

• Created and maintained interactive web page modules for primary and secondary education mathematics using React, HTML, and CSS• Utilized JSON to organize and filter content rendering based on user’s grade and curriculum subjects

• Developed multiple Single Page Applications (SPA) using AngularJS• Assisted Quality Assurance (QA) operations by performing regression tests to ensure web page and API functionality• Demonstrated proof-of-concept side-project for DjangoCMS integration onto intranet platforms to senior management and collaborated with overseas regions for further development

• Studied active code bases for a practical level of understanding of configuration languages such as YAML and Ansible• Maintained and updated automation configuration files written in Ansible

• Scheduled and automated routinely run client interactive scripts using Autosys program• Updated legacy Shell and Python scripts to improve audit readability and maintainability