Jeffrey So Email & Phone Number

Toronto, ON, CA

• Diagnosed and resolved technical issues with desktop computers, laptops, printers, and peripherals, ensuring swift resolution and customer satisfaction
• Managed customer returns and service records via ERP and POS systems, maintaining accurate documentation and process efficiency

• Developed, debugged, and maintained applets using Scala/Java for in-house utility tool applications, improving internal Investment Traders' workflow efficiency
• Optimized code bases by parsing through, identifying, and removing redundancies or depreciated function calls, enhancing overall app efficiency by 30%
• Streamlined investment trading product options, reducing the need for manual alterations by up to 40% to align with current policies- Full-Stack Development through affiliated Bootcamp learning technologies such as.

Toronto, Ontario, Canada

• Created and maintained interactive web page modules for primary and secondary education mathematics using React, HTML, and CSS
• Utilized JSON to organize and filter content rendering based on user’s grade and curriculum subjects

Toronto, Canada Area

• Developed multiple Single Page Applications (SPA) using AngularJS
• Assisted Quality Assurance (QA) operations by performing regression tests to ensure web page and API functionality
• Demonstrated proof-of-concept side-project for DjangoCMS integration onto intranet platforms to senior management and collaborated with overseas regions for further development

Toronto, Canada Area

• Studied active code bases for a practical level of understanding of configuration languages such as YAML and Ansible
• Maintained and updated automation configuration files written in Ansible

Toronto, Canada Area

• Scheduled and automated routinely run client interactive scripts using Autosys program
• Updated legacy Shell and Python scripts to improve audit readability and maintainability